Address: | 22772 Granite Way, Laguna Hills, CA 92653, USA |
Phone: | +1 949-951-6917 |
Site: | serviceking.com |
Rating: | 4 |
Working: | 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 7AM–6PM 9AM–12PM Closed |
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Rik Casquejo
The service writting was at least friendly and PJ certainly was knowledgeable. As for the work itself: GARBAGE! I had them repair the tail end of my Jetta and the work was simply atrocious! The trunk liner was practically just shoved in there...not kidding here.. the lining was not even fitted properly or secured! The trunk lid now opens like an anvil despite their attempts to correct the issue. Anyone who owns a MK4 Jetta knows that the lid should practically open itself once the release is activated. Oh, and did i mention that their estimate to State Farm stated a 6 day repair and they actually took 12... so guess who gets stuck with the car rental difference! EXTREMELY DISAPPOINTED...considering reporting them to State Farm since theyre the ones actually footing the bill!
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Micah Young
Best car experience! Staff was a uper helpful, friendly and trustworthy!! Heres the long story: I took my Fiat into Kings Service on Fair oaks because both of my headlights were out. It isnt exactly what they normally do, but they said theyd look. I waited less then 5 min. Turned out the fuses were fine, just needed new bulbs, which they didnt have on hand but told me if I wanted to get them they would install. There was a nearby place that sold the bulbs, which I bought and brought back. Without needing to wait at all they not only installed the bulbs for FREE but showed me exactly how to do it, so that next time I can do it it myself! I left so happy! I will definitely go back the next time I need a repair!
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Jane Mc
I want to share the best experience in customer service that I had at Service King in Laguna Hills by Jesse Gutierrez. After an accident I was referred to Service King by my auto insurance USAA to get photos of the damage to my car and an estimate of the cost to repair it, my surprise was when Jesse Gutierrez completely exceeded my expectations and took care of the matter efficiently. I was finished in less than 15 minutes and above all completely satisfied, Jesse fixed the damaged area right away. If I ever need a repair shop without a doubt I will go to Service King on 22772 Granite Way in Laguna Hills, Ca. Thank you USAA and Jesse Gutierrez. Jane McEntee
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dubcdre
*WARNING* This is the WORST body shop in the country!! Insurance company sent me here as a preferred network. First attempt to paint vehicle after completion I noticed not the shop there were small chips in the fresh paint! They of course had to repaint so brought it back 2 weeks later. I get a call after second painting and was told it didnt dry properly and needs to be repainted again!!?? I was out of my car for 14 days due to this shops terrible service do yourself a favor and go somewhere else!!!
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Ramin Naghshineh
They work with my insurance and fix my car with no problem. Jessi was very helpful. They didnt over charge us and painting was match.
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Cz Ne
Pretty decent repair shop. People there are super friendly, did a good job at fixing my car.
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Manny Patino
The employees are very nice. Good work.
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Rudy Sanchez
Great service