Montclair Auto Collision Center

Reviews 3

BR

Bruin8

Carlos!!! This is my 2nd experience with Montclair Auto Collision Center, and my 3rd with Carlos! (Wait, Im NOT a bad driver, I just happen to be a magnet for them!) I came to see Carlos the first time at a body shop in East Los Angeles. A friend referred me to him, and she was over the moon on how friendly and professional Carlos was, and how he took care of her mothers little Corolla. Now, Ive had two other body shop experiences, one was okay, and the other was down right "pull your hair out" awful. So, I decided to try my luck with Carlos. I took my truck, a Ford F-150, that sustained damage to the passenger side from some guy that thinks its okay to drive 80 mph on the freeway while raining. (-_ -) Carlos greeted me, invited me into the office; we spoke casually for a few minutes and briefly asked about the accident. He proceeded to explain the process, eased some woes, started some paperwork and we were off! Carlos returned my truck rather quickly, despite a hiccup on the insurance side. The truck came out as beautiful as it could be, I mean it had other little dings here and there, which he was kind enough to buff out, but the damaged area was flawless! Thanks, Carlos!! *peel out of driveway* FAST FORWARD from 2009 to 2016 (told you I was a good driver) BANG! Rear ended at a traffic light. *sigh...cell phone user* Wheres my lawyer!? ha, no *light bulb comes on* Carlos!! After the exchange of info, I went home and looked into past paperwork for his information, To my dismay, I could not find his business card, so I decided to drive back to the body shop in East LA. To my disappointment, Carlos was not working there anymore. I thought, "This is it...this is your fault for not keeping tabs." Fortunately, a nice fellow that worked there, gave me his cell number. Uh, thanks, friend...I hope you dont get in trouble? I call. Come to find out, Carlos now OWNS a body shop...of course he does!! During our conversation, we talk extensively over several topics, and then I ask where hes located. "Oh, wow? Montclair, huh? Thats by Pomona, isnt it?" Oooof. I heavily weigh my options, do I make the drive and go with Carlos, OR stay local and gamble? Its a NO-BRAINER...Carlos, of course!! With GPS in hand, I go on my quest to find, Montclair Auto Collision Center. Once I arrive, his smile is unforgettable! He has a gift for REALLY taking care of his clients. I am thrilled to say that his unmistakable customer service was still glowing. I gave him my keys, filled out some paperwork, had me driven to the car rental place and like that, I was off. MACC took care of everything in a streamlined fashion! Oh, btw, I had a small dent on the right rear bumper. I believe ten days went by, when I got the call, "Your truck is ready!" Alright!! On receiving my truck, Carlos walked me through the repairs, made sure I was satisfied with everything before I even stepped into the vehicle. He had my truck detailed, too! What a Champ! FAST FORWARD to 2017...BANG! Again?! Well, heres that no-brainer...Carlos, help!! Someone hits my rear bumper, again. This time a little more severe. I immediately call Carlos! The staff at MACC, is by far, professionals!! Sam, helped me big time. I gave her all the information I had, the other partys insurance, the number of the local yard, and within 5 hours, my truck was out of the local yard and on a flatbed headed to Montclair!! I can not sing enough praises of Carlos and all his staff at MACC!! Seriously, true professionals. Well, along with a nice shiny bumper assembly, new bumper, and a tow hitch assemby, MACC added a detail to make everything pop! *Super Grin* Im glad I dont see Carlos and the staff at MACC that often, but when I do, its always nice to know that I WILL be taken care of!! Thanks, guys!! You make the headache of the process of being in an accident, a thing of the past. Wooo!!

IS

Israel Lopez

Dont know just dropped some one off

MA

Maria zepeda

Mmmmmmmmmmmmmmmm

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