Maaco Collision Repair & Auto Painting

27592 Camino Capistrano, Laguna Niguel, CA 92677, USA

Address:	27592 Camino Capistrano, Laguna Niguel, CA 92677, USA
Phone:	+1 949-427-9744
Site:	maaco.com
Rating:	2.6
Working:	8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 9AM–2PM Closed

Location

Photos 38

Reviews 12

Joey Yambao

Terrible service! Terrible! Terrible! Terrible! I had service done last March spring season 2015 for body work due to collision repair on the front bumper; my fog lamps were never readjusted correctly and theyre still not pointing in the proper height/direction to this day. Also, they made a stink about my demand for them to put back and install the license plate with all appropriate install hardware. There should be a thing as pre and post checklist; things should be put back the way things as they were before. Suffice to say, the car was not properly and nicely prepped for pick up when time came for me to pick up. Service-wise, at one point an inappropriate and unprofessional comment was made in a threatening manner -to a me, the customer, as if I had provoked that behavior. I am nice and mild mannered person, respectful but instead some people trounce on that. To better their service, they have to be professional at ALL times.

Art Wolff

The body and finish on my Jeep Grand Cherokee were in very good condition with a few surface scratches and small chips. The car was brought in on February 15th with an estimated completion date of February 20th (5 days). The car was not ready for pickup until March 3rd - 18 days later. When I came to pickup my car it was parked back in the "junk yard" - was dirty and not prepped for delivery. The roof top carry racks and fittings were missing and there were a number of serious deficiencies in the paint job outline below. 1 Small blisters, pimples and craters on the finish. I counted around 10 spots on the hood alone. 2 Over spray on the rubber/vinyl molding edges at many places and paint runs into almost all the transition margins. Some type of cleaner/over spray on my new head lights. 3 A 3 inch long unpainted area around the right rear door handle - Really bad. 4 Interior lift gate panel cracked -

Beth Latteri

Having some concerns over some more negative reviews, I spoke with the new manager. I went over my expectations. I left my 15 year old Honda CR-V for a new paint job. Left it on Monday, it was finished Wednesday. Upon picking it up, the car was clean, tires oiled, and paint looked great! Good effort was made to complete the job on time, and please the customer. The pricing was fair & management provided great service!

G B

I restore cars, and have used the Maaco in Lake Forest many times - I dont have my own paint shop. Just recently, now this Laguna Niguel location is owned by the same guy - and he has brought his higher than normal quality to this location. If you read any bad reviews, its because the guys who previously owned this location were terrible. New owner is great, some of my cars have even been considered show.

Wayne Medeiros

DO NOT VIST THIS SHOP!!!! THEYARE USELESS AND WORTHLESS! I TOOK MY CAR INF OR AN ESTIMATE AN THEY NEVER PROVDED ONE AFTER SCREWING ME AROUND FOR ALOMOST A WEEK! THEY ACTED LIKE I NEVER CAME IN FOR THE ESTIMATE! DAVID EGGER NEVER ENTERED MY INFROMATION INTO THE COMPUTER EVEN AFTER I GAVE HIM ALL MY INFORMATION. I AM GEIVNG THEM 0 STARS. IF I COULD GIVE NEGATIVE STARS I WOULD!!!!!

George Ybarra

My experience has been terrible, many mistakes and they do more damage than good. I am in the military and like all Americans we work hard and ask only to be treat our babys/classic vehicle with kindness. Thats not what I got, disappointed Soldier.

samuel hubinette

They are ALWAYS over promising you. And they tell you that they will call you when the parts are ready and they do NOT. Big talkers and no delivery. DO NOT USE THIS PLACE!!!!!!

Ignacio Rivera

Maaco did a great job on my car. Got many compliments on it and I said "Go to Maaco". Great job & great price. Thanx Vance!

Raymond Jackson

Exellent repair done on time and as promised. Car still looks great one year later.

jorge santamaria

This place has good customer service and they have good painters they do a good job

David Egger

UNDER NEW MANAGEMENT . GREAT COSTUMER SERVICE AND ATTENTION TO DETAIL.

Anonymous User

Thank you