Address: | 4512 Las Positas Rd, Livermore, CA 94551, USA |
Phone: | +1 925-961-1222 |
Site: | local.fedex.com |
Rating: | 3.4 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–6PM 11AM–6PM |
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Ron Scudder
I was planning on returning a piece of greenhouse fabric to the supplier. I packed it in a cardboard box and very securely taped it. It looked like an almost-new box. The attendant refused to take it. It was VERY well packed, but she didnt like the way that I had torn the duct tape (seriously!!) and she didnt like the fact that I had made the box about 4" smaller by cutting the ends and refolding them (very carefully). It was completely absurd. There was nothing about my packing that wasnt near-professional. I had wrapped it securely in duct tape alone all sides. There was nothing that would prevent this box from being successfully shipped. She wanted to repack the box for $16.00 I left to go to FedEx.
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Alan Fletcher
This location is a joke. The staff is great but like the others say, the managers are flat out jerks. They wont accept any package unless its in a fed ex box. They wont even accept new Amazon boxes claiming they are too weak and fail during shipping even though they are certified like every other box. They will gladly sell you an over priced fed ex and charge you to pack it, in which they do a terrible job as my customers have complained. Management is Extremely rude every time I go in. Its baffling that the two store managers are still there.
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Jeff Henrich
I would give this place a negative number of stars if I could. Brought a package in to ship. They refused to take the box that was tightly packaged and taped on all sides. No help offered, just told me they would not accept it. There is always a long wait and customer service is a joke. Stay away from here if you can. Manager is a miserable person. Very rude and unhelpful.
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baba w7iut
I am experienced with all mailing and shipping companies--(archaic USPS, UPS, private knock-offs etc.)---long time experience has proven to me the FedEx group is the most consistently reliable , predictable cost reasonable and overall useful service provider of any available.
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Rohit Kumar
Very rude staff, will never go again. The manager Irene or something is so unprofessional and rude, making her own rules for shipping, not even sure who made her manager. The customer service is almost zero.
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Kyle Kuznik
Helpful staff attended to my needs to ship a really oddly shaped package to Florida. Even helped me save a few dollars by recommending an alternative shipping method with the same delivery date.
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Top 10 Farsi
Really dont like this place. Yes theyre open late and its convenient but they refuse to accept packages if theyre not perfect and then try to sell a 40 cent box for 10 bucks.
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Ashley Miller
The worst customer service I have ever experienced!! The employees completely ignore their customers and are very rude. I will never come here afain.
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Heather Crockett
The staff is very helpful! I have gone here for many print jobs and never had any problems. Also love how late its open
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Karate Mountain
I send print orders in by email all the time. Theyre always helpful and punctual; much appreciated.
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Gary Weinberg
Very helpful staff. They have full service packing and shipping here.
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Dorothy Lee
Staff has been great..like its convenient location!!
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Dave Toledo
Excellent service, clean, efficient!
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Tippawan Usooke
Need more productive workers
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Anonymous User
veryy knowledgeable staff
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Rajan Raju
Helpful.efficient staff!