Address: | 11160 Stranwood Ave, Mission Hills, CA 91345, USA |
Phone: | +1 818-361-7387 |
Site: | missionhillsmortuary.com |
Rating: | 3.5 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM |
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gabriela martinez
i been with this cemetery/ mortuary for long time now, my 2 sister in law and my parents are buried there. Ive always had problems with maintenance, every time i go and visit them everything is dirty dry grass, etc. never the less i have been putting up with it. also the staff members are not welcoming at all only when you are purchasing the space and going for the first time they treat you okay. what topped this whole situation, i recently had a loss and its been a pain to even coordinate everything. i walked in there with my hart broken, and what do they do as soon as i informed them why was i there ..... they responded to me you still have a balance. unfortunately i am so sad and heartbroken and cant seem to remember where my original paperwork was . they charged me everything that i had already paid for. i asked for a print out of my original perches and they were making 101 excuses for them not to print it. staff there has no compaction they dont care about our pain and suffering for our loss and they just want the money. i am requiring services that i have paid for and they still want me to coordinate everything. i am very upset that this place instead of making things easier for me and my family. i hope this review prevents other people from getting a bad experience at this place when you are suffering with a loss.
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Liliana De Lopez
Es un lugar donde uno se reúne con tanta gente o familia y es el lugar menos indicado para volverse a ver pero el lugar es para reflexionar de la vida y reflexionar es triste estar con el corazón partido por la pérdida de una persona conocida pero ahí se ve quien en verdad esta con uno en esos momentos más duros de un ser humano ! Hoy 4/3/16 estuve presente con mi familia diciéndole a dios a un gran ser humano y pidiendo por su familia una fortaleza por Dios !! En paz descanse Jose Luis Garcia!
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Jeffrey McNeil
Mission Hills Mortuary has receptionists that dont give a damn about your loved ones. They do their nails and make you wait while you are eager to enter the mortuary. They do not have a listing of the grave sites where they buried your loved one, nor do they attempt to assist you beyond, "Well, you could go look for them yourself." Myself? Out of thousands of people buried there, how am I supposed to find my grandfather who died more than 10 years ago? I am so disappointed in the service and will be moving my cremation plans to a different mortuary. This is horrific!
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Richie Suarez
Somebody stole my daughters flowers here at this cemetery. We put it Saturday September 3, 2016. I mean, come on. Be respectful to the dead. Security here is 0. They left here a bunch of garbage too aside from just taking her flower. My wife is very emotional about this and she is very upset. I called the phone number for San Fernando Mission and they have the answering service today. Understandable, but I requested them to take a message and give me a call as possible and the guy at the answering service said ok but it might not be tomorrow.
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Patricia Fuentes
En este lugar me siento muy relajada pues meditar en paz sin que nadie te interumpa, a qui solo a quien tiene sus ceres queridos les puede var consuelo estar aqui.Yo no tengo a nadie aqui Pero cuando estoy trizte vengo a relajarme...
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Jose Amaral Jr
Its very clean and there are always staff members driving around cleaning, watering the lawn, trimming the bushes and maintaining the whole place looking great for when you come pay your respect to your loved one. once you are there it feels very calm and relaxing. I have heard over the years that Richi Valens is here but I am not sure where or have not bother to look I come here for one specific purpose and not as sight seen.
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Bianca Mercado
Unfortunately they give you misleading information. I wish I could give them a zero star if I could. Their staff promise to help coordinate the services but my mother, sister, and myself had to do all the coordination. The cemetery is nice and clean but the mortuary services are poor. You have the option of going to another mortuary where it is cheaper & provide you with better services. Hope this helps
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Bill J
I have only one complaint about San Fernando Mission Cemetery, our family purchase a permanent vase for our parent plots, and they keep removing it. This has been going on for over 20 years. I made a visit today and found no vase, I will call the cemetery again and get them to replace it.
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dUh Mr. O
The only reason they even get a star is because of convenience of being so close to our house other than that, they are extremely over priced, their customer service is horrible and dont have any simpathy for you at all. This is the last place id want my body to rest when I pass.
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Greg Ochoa
You can definitely tell that its a business and they treat you like you are a customer not a family member so cold so rude and they give you miss information about your plots including not letting you know if there is a double plot they were prepared to charge us extra money
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Nan G
During a very difficult time I was treated in the most professional manner by everyone at the mortuary and cemetery. I had many questions and each was answered; even when I called days later. I appreciate each and every person that directly worked with me and my family.
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Daniel Vasquez
Money, money, money. Ive been here and dealt with the staff. Unfortunately, to them your loved ones are nothing more than an object which provides a means of bilking you for as much money as they can. I guess they have a lot of "bills" to pay.
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Toys and Dolls
Not the friendliest place to go to for funeral services. Difficult to deal with, will not recommend. I ended up going to Bastian & Perrott, Oswald Mortuary in Northridge instead and they where much better in professionalism and price wise.
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Rebecca Castaneda
I come here like once a month to visit my grandpa and my grandmother I miss them both I know from heaven theyre keeping an eye on us and I also come to visit my cousins son Chris its also very here may they all rest in peace
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Paul Hernandez
Im pretty disappointed at this point right now with this place people spend a lot of money to put their familys final resting place and this is very unacceptable I seen a handful of these just like this
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Laurie Hope
I went to see my uncle grave but forgot where it was the person I talk to was very rude tome I am handicap I well never again bury any of my family meanders at this place
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DJ Dookun
Good service. Its understandable that some people are upset about high prices but the cemetery also has high expenses.
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Joseph Gonzales
This place sucks. The staff is horrible and extremely rude. Very expensive had to go somewhere else.
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Marco Amezcua
Lugar muy hermoza muy limpio
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Rosa Elena Gonzalez
Every time i visit my grandparents i feel at peace here RIP Felipa & Ildifonso Yniguez
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Julio Jbo Bohorquez
Their are not friendly and dont provide different choices.
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Gypsy B
Most of my family are in there but I will not be
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Frank Gonzalez
When im there...my carnal comes back to life.
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Kin Hu
Its nice i often come to pay my respects :(
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Reverend Black
Most active cemetery I have ever been at.