Address: | 121 Whittier Blvd, Montebello, CA 90640, USA |
Phone: | +1 323-767-8010 |
Site: | meineke.com |
Rating: | 4.8 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–5PM Closed |
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Johnny Kwon
I scheduled for an oil change by phone trying to use a coupon I recieved a few days in advance. The worker told me that I could schedule for the day we discussed and I can use my coupon for the services. I try calling back to see if everything was ok for the oil change I was scheduled to do only to find out that I was never scheduled, not even allowed to use my coupon the way i discussed with the employee (despite having a full recording of him saying that) and can only reschedule after three weeks. They were unwilling to take ownership for their blatant mistake and were unwilling to make up for lying to their customers. I dont want to try and be that arrogant customer who complains of any minute thing possible, but this is 100% bad customer service.
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Jonathan Corcio
First few times it was a great experience, then it turned bad quickly. I first went with my car and then referred 3 family members. They each had pleasant experience, but lately, my dad took his SUV in there, and they didnt change the oil correctly and it was leaking, then my wife took in her car, they scratched it in the parking lot! They also didnt have it ready for 3 hrs after they said it would be done. They also didnt top off fluids and car is low on coolant. Unfortunately I cant recommend this place anymore.
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Jorge Rivera
I WILL NOT RECOMMENDED THIS CAR CARE CENTER I TAKE MY JEEP COMANDER FOR A AIR CONDITIONING PROBLEM AND AND COST ME $ 500.00 THEY DIDNT FIXED I RETURN FOR SECOND ATTEMPT THEY DAMAGE THE RADIATOR AND THEY WANT TO CHARGED OTHER$ 500.00 MORE SO I WENT TO A OTHER MECHANIC SHOP .THIS OTHER PLACE CHARGE $375.00 INCLUDES AIR CONDITIONING PARTS.I THING meineke DONT HAVE A GOOD MECHANIC. FOR SOME TIPES OF MECHANIC PROBLEMS IT IS UP TO YOU IF WANT TO LOOSE MONEY AND TIME PLUS FRUSTRATIONS.
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Andrea Michael
These guys noticed a calcium residue underneath the car, when there was no leak, and still identified that my water pump had to be replaced! And thank goodness for you guys! And, while this was an issue, Pep boys just topped off the coolant... Im just sayin... Thank you guys for taking the time to do the job right. Im definitely going back to Meineke and I recommend them to anyone that can appreciate people who take pride in doing their work well.
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beatriz loeza
I went for oil change....I am impressed the way they do things here: No pressure Professional service at all time Prompt service Friendly attitude Good price Nice and very clean shop and lobby Coffee, game items, tv, wi-fi and many more amenities Definitely I will come back and recommend this place for all your car needs.
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Rik _
These guys are awesome. Fast, friendly, dedicated to the customer, and great prices. Plus they have all these board games and reading material in the waiting area. Ive been coming here for two years now, looking like Ill be coming here for many more.
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Dale Kurtz
These guys are awesome! Very friendly, professional, and dont try to pressure you into more expensive options. Thoroughly explained the options, even gave advice if I were to do it myself, just great customer service. I found my new service center!
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Antonio Garcia
By far the best auto repair shop Ive ever been to! Great service and low prices. They dont pressure u and I feel like they tell me the honest truth of what my car needed. Definitely 5 star service here. I will come here from now on.
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Louie Taizan
Talk about great service!!! This place is honest and they believe in old fashion customer service. They charged me half of what the dealer charged me for the maintenance of my truck.I found a new mechanic !!!!!
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Jessica Gutierrez
Im new to the neighborhood. I was looking for a location nearby. Meineke providing me with unmatched customer service that Ive ever experienced. I will definitely come back and I highly recommend Meineke.
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Teddy Bear
They have great service. Very honest and describe everything in detail. The person at the front desk is very nice and polite. Plus their prices are reasonable. Would definitely recommend this place.
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Bonnie Smartt
Clean, handicapped friendly, offer, coffee, tea, bottle water, while u wait, offer free specials for military, very clean rest area, very friendly customer service ! Im gonna b a repeat customer **
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Katrina Binkley
Very friendly, explains what needs to be done. Actually calls u back to show u what they are about to do. Awesome. Only thing I would change is the coffee part.
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Michelle Lucero
Came in here for a oil change. Andres helped me out rigjt away. The waiting room was very clean. The stsff was attentive and friendly .Very professional
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Saundia S
These guys are awesome, know their stuff and took care of my brakes fast as well as offered me the lowest price! I trust this shop and will be back!
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Karina Garcia
Great service!!! As soon as I got to the shop these guys worked on my car ASAP . NOT been familiar to the area these guys here much help.
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Paola Aaliyah
Love it! They are very friendly and friendly help. Im here for oil change and will come back for next fixed my vehicle. Thank you!
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Shawn Olsson
Great guys changed oil and rotated tires in 30 min. No hard sell for extra stuff I dont need and a great price to boot!
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Eva Ferrel
The Employee at Meineke Are honest and trust worthy I finally found place where can bring my car to be work on.
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Reuben Tor
They know exactly what theyre doing, Great service, adivicing and work. It is always the best experience!
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Lizzarda Novak
good customer service very knowledgeable. Make an appointment as they are always busy.
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Paola Portillo
Sometimes I like, sometimes I dislike their attitude due I deaf...
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Hector SanJuan
By far the quickest and most efficient service I have experienced!
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Daveonta Burley
Had a brake n suspension check. The service was an 100 out of 100
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henry jordan
Went thru brake check and they took care of me. Much love !!!!!!
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Ricardo Ramos
Wow. What great customer service. They really took care Of me
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Alex Alvarez
Had a good experience there when I took my car.
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Saul L. Galvan
These guys are great. Honest and hard working
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Oscar V
Great Service !& Honest technicians
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Che Lugo
Extremely helpful and very kind
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Blanca Loya
Great place,honest people.
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tony gamers
nice man,great experience!
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Hugo Martinez
Knowledgeable to the max
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Patrick Salazar
Friendly and honest
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Daniel Tafoya
Great service