Address: | 1789 E Del Mar Blvd, Pasadena, CA 91106, USA |
Phone: | +1 626-795-9243 |
Site: | delmarautopasadena.com |
Rating: | 4.2 |
Working: | 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–6PM 7:30AM–2PM Closed |
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Sydnee Cordova
Hutch and his team are the best! Any time I have a problem with my car, whether minor or major, Hutch knows the solution. And unlike the reputation a lot of mechanics get for trying to cash in on their customers ignorance of cars, Hutch is a thoroughly stand up guy who understands what it is to be a working person with bills to pay. Ive had several things go wrong at once in my car, and Hutch tells it like it is -- whats urgent, what can wait, whats the best deal. He doesnt try to get you for all the pennies youve got. Also, on many, many, many occasions Ive dropped in at the end of the day (right around 6PM), when they are trying to close. Hutch will stop what hes doing and take a look at whatever the problem may be. If he thinks its serious, he takes the car and works on it. If its not serious, he gives me a time to bring it back. The service they offer at Del Mar Auto is true quality. They dont treat you like customers, they treat you like friends. I would recommend that anyone who doesnt know much about cars or the cost of fixing them go to Del Mar Auto and get a quote. They will give you the best deal and the best service in town.
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Anonymous User
COME ON PASADENA SHUT THESE DISHONEST CROOKS DOWN!! These guys are dishonest crooks including Hutch if you run across him. They seem to be in cahoots with some tow truck drivers so dont let the truck tow you here as I mistakenly did. They charged me $69 just to look at my SUV and then after several days said I needed some sort of cap replacement for $200 and all would be well. Of course that didnt work and they said I needed a new computer for my SUV and that would be $1200 and would take 1-2 weeks. When I went to pick up the SUV Hutch said they removed the cap and wouldnt charge me for it, only the labour and told me it was $169.They never did anything but I paid it and got the hell out of there. I suspected they never did anything and were worried about me asking another mechanic to confirm it thats why they refunded for the supposed part. I had the SUV towed to another garage who tightened some wires and they charged me all of $20 when Hutch told me I needed a new computer installed in the SUV at $1200. They are running a real scam on Pasadena customers but they wont last long if this is how they do business!
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Jean Abac
I came here for the first time to get an oil change and wow, I must say that the service is very honest and welcoming. Im very happy with how Hutch and his staff handled my cars needs. They gave me a quick overview of some potential problems that I was inquiring about and also gave me helpful suggestions on what I can do (by contacting the mechanic I purchased my car from and ask about the timing belt) without immediately offering that they can provide the service I might need. Unlike your regular Jiffy Lube folks who would give you a big tally of what they can charge you on if theres a thing or two thats not working well in your car, Del Mar Auto provides a friendly approach and doesnt overwhelm or even scare you if youre not the most familiar with cars like myself. On top of that, Hutch even gave me a first-time customer discount on my oil change! I am definitely coming back here for future oil changes or car problems.
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Claire Bocking
What a great place! I had a hunch my oil was a bit low, so I swerved in their handy driveway. A young mechanic came out immediately to offer assistance. I told him I only needed to check my oil, didnt want to be a bother. I had no kleenex to wipe the stick with, so he stepped in (wiping the stick with his fingers!) and we found out my car was BONE DRY! Yikes! Everyone I spoke to was so friendly. I didnt have time to get an oil change then and there (although it was a pretty good deal) and my 2 year old son was in the car, so I asked if I could buy a couple quarts and be on my way. Another very friendly guy poured it in for me. I really appreciate how they were all so helpful and attentive, even though I wasnt a big sale. They could have charged a fortune for the oil, but really helped a busy mama out, and thats so rare these days. If I lived near here, I would take my car here. Absolutely.
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Laura Book
Went there a few months ago to change the car oil. They told me that my engine needs tune up and a belt also needs to be replaced. We didnt have any trouble with our car before having this "fixes" done but the last few months have been a disaster. We had to take our car to be repaired four times so far. All of these problems are related to the loose connections or broken tubes that happened during the tune-up. The first loose connection happened immediately after getting out of their shop! I went back and they reconnected it. The last incident happened yesterday when huge smoke came off our engine and the low coolant light turned on. It was a very stressful situation and we ended up paying a lot of money to fix the loose tube. Oh, did I mention that the belt they replaced also broke in a week! Not bad people, just dont know their job.
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Valenzia
Ive been taking my cars to Del Mar Radiator and Auto Repair for years now! Hutch, the owner, always takes good care of me & all his clients. Before I met Hutch, I found it hard to trust mechanics. I had really bad experiences with mechanics taking advantage, charging high, always adding things to fix that didnt need to be fixed... Then a friend recommended Del Mar Radiator and Auto Repair, and it was the best thing that could of happened to me! They are honest and full of integrity! Wow a mechanic who actually cares about his clients. Hutch tells it like it is, he is fast and efficient, and is very fair when it comes to costs! I definitely reccomend Del Mar Radiator and Auto Repair. Thank you Hutch for everything!!! Valenzia
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Mike Stammer
Hutch is absolutely the only auto mechanic that I really trust. Hes as honest as the day is long, and when he tells me that my or my wifes car needs something, I just tell him to go ahead and do it. His prices are more than fair, and generally much lower than I can get the work done elsewhere (I have shopped around on occasion just to see). Ive referred many friends and associates to him, and they all phone and tell me how happy they are with his services. And the best thing is, his shop is only a couple of blocks from where we live. Hands down, this place is the best, and there arent enough superlatives in the English language to describe how much I value Hutch and Del Mar Auto.
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zachary sanchez
It is incredibly hard to find a good mechanic these days especially one that holds honesty, integrity, and work ethic to a high regard. Del Mar Auto is filled with exceptionally friendly people that not only care about getting quality work done but also doing it in a timely manner. Ive had to bring my truck in twice with serious issues and both times Del Mar exercised great communication to let me know the status of the repair as well as the severity of it and which options were in my best interest. Moreover, they provide a personable experience that you can only find in a place that actually cares as opposed to places that are just trying to get your money. Job well done gents.