Address: | 17485 Monterey Rd Suite 104, Morgan Hill, CA 95037, USA |
Phone: | +1 408-426-1867 |
Site: | jt-electric-inc.com |
Rating: | 4.2 |
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Shaun Ryon
If I could I would gave a half a star, or even a negative star. I hired JT Electric to rewire my entire house, and of course I did my home work to see the size of the job. I gave them a start date and talk with Dirk the owner to have a start date. The start date came and gone and no show of the company or a call. So I called the next day stupid me of course, and Dirk said he would be out the following day between the hours of 10 n 2, and the next day came and it was 1:45 and I heard nothing from the company so I called and talk to Dirk again, finally he answered his call and said he will be there before 5, another stupid me. When Dirk got her he said he was going to upgrade my box to a 220 amp box and do a couple other things I said ok. Finally, the day has came and they started in the Master Bedroom and they did a good job, Rick was the contractor that was suppose to be on the job the whole time. But what Rick, Dirk and I all understood was when a room would be de-energized that day it would be re-energized the same day so I wasnt out of power. I was able to stay in my residence when work being done. Dirk ended up pulling Rick from the job site and putting I Neno, and all hell broke loose, I had rooms that had no power over the weekend and had electric shortage. I received my first bill and was charged over the work that was completed to the date of invoice. My bill for the job was broken up so I would pay as they completed per week, so if they only did 1 week worth of work I was charged 2 weeks worth of work. Also with the billing I bought several things to help bring down the cost, ceiling fans, attic fans, incandescence lights, permits, and some other misc supplies, but of course all of these were on the bill. I was constantly on the phone with Rebecca, or Dirk about the bill and it was no problem. The next problem, when I purchased the house the previous owners never had the hide away microwave ducking installed, so I had JT Electric install the ducking, and when they where cutting threw the sheet rock and cabinets a lot was damaged, Neno did more damage then making it look nice. Of course I was on the phone with Dirk and showed him pictures of what happen, but the problem was he never showed up to the job site, never once (except to drop of supplies the first day) other else than that never showed up. Now, here comes the bills of completed work and I said "no" you have to fix my ducking for the microwave and I still have to pass inspections. And this is where is went from friendly conversation to hostile over night. Dirk insisted I payed for the bill with out fixing his mistakes. And I am like no, you need to complete work and pass inspections and I will pay remaining balance, take in mind I have already gave this company 23 thousand dollars and only owed 3 thousand. After several days arguing back and forth for him to come out and fix my cabinets Rick came out saw what Neno did and was appalled in how it was left, Rick fixed it right away, and then I called for inspections, of course I failed, and the inspector gave me a list, Dirk insisted on his money said he was going to take me to court, and I was like go ahead your end of the contract was not completed. Rick came out and fix the items that need to be fix, at this time Dirk was not making sense and not a good person. Now for all the stuff I went through dealing with this crap I went through the bill with a fine comb and found several problems. I brought them to Dirk and now he was starting to charge me for the Box he upgraded, for the ceiling fans I provided the incandesces light I provided, and more additional bogus charges. I felt I was fair in decreasing the mount I payed, and havent heard anything since. In all honesty, I would stay away from Dirk. He is the owner of this company and he has no clue what he is doing. I feel sorry for rick since he is the nice guy of this company.
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Anonymous User
Top notch work done right and very competitive pricing. The project was to retro-fitted an obsolete UPS with a new unit. During the project, JT electricians identified incorrect wiring from the prior electrical work and coordinated with the UPS technician to optimize the new unit. JTE honored their original bid and assured that the work was done right even when the project creped out of scope. This work was done at a 911 call center operating on 24 hour shifts. I appreciated the flexibility in scheduling the work around our business needs and minimizing the potential for an interruption in business continuity.
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Anonymous User
Ive had a long, complex project that interfaces with the city of San Jose to put the electrical underground in a neighborhood. JT Electric has been indispensable, accomplishing the job and patiently explaining the various complicated steps I needed to understand to manage the permits and paperwork with the City and PG & E — and charging very reasonable prices considering the time spent. Highly recommended.
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Sean Tate
If I could give it no stars I would have. I had a solar inverter that went out. Dirk put off the paper work for several weeks, he said he sent me emails when he had not. The whole time I was loosing money due to my solar panels not working. He put my job as last priority, he kept informing me he would get to it. He now has a VERY upset and unhappy customer and I will not be doing business with him.
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Anonymous User
JT Electric beat all other quotes on a solar project at my home. They are a professional, efficent and competive. I highly recomend JT Electric for any electrical or solar work needed. I was also given a discount because I am a Morgan Hill resident!
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Anonymous User
Excellent service, prompt, great prices. I use them for any electrical problems I have!