UPS Customer Center

1501 Rancho Conejo Blvd, Newbury Park, CA 91320, USA

Address:	1501 Rancho Conejo Blvd, Newbury Park, CA 91320, USA
Phone:	+1 800-742-5877
Site:	ups.com
Rating:	2.9
Working:	8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM 8AM–9PM Closed Closed

Location

Photos 8

Reviews 22

Amanda Lass

I give no stars.actually, but they make you give them one. My sister arranges for a UPS pkg, it is scanned at Origin on October 3 and then disappears like it never existed. It looks like it never left the hub. Hmm, I wonder what I am thinking?? Great service, the pkg has never arrived and it is October 12 and no way to track, just the usual call center BS. UPS you rock, awesome system, maybe someone is enjoying my pkg and that is why it never left the station.

Unique Antiques

THE WORSE SERVICES EVER!, THIS IS WHY I SHIP WITH FEDEX OR USPS...CONSTANTLY SENDING MY PARCELS TO THE WRONG ADDRESS...HAVING RANDOM PEOPLE SIGN FOR IT, AND OPEN MY PARCELS, THEN WHEN CALLED ON IT....THEY COVER THEIR BUTT BY SHIPPING IT BACK TO THE ORIGINAL SHIPPER AT THE BUYERS LOSS!! AWFUL, AWFUL CUSTOMER SERVICES...I WILL NEVER BUY FROM ANYONE WHO SHIPS UPS!!

Dennis Rotim

Complete incompetence. They refused to pick up a misdelivered package after 3 calls and 3 days. They keep dropping off packages to my house when it is clearly labeled for another street. The names arent even close to the same. In the mean time they dropped off packages to my house but wont pick up the one that is wrong. I have no faith in ups any more

dwerten

Horrible. Took day off work to sign for package and driver never showed up. Kept being told would be there by 7:30 and nothing! Wouldnt let me pick up either. I will use fed ex only now. Worst service ever. They have no set times like fed ex. Very unreliable And the people on phone no help either. Couldnt even call driver to make sure it was delivered

Madison Pulaski

NEVER EVER drop an international air package off here thinking it will be shipped on time. The a-holes at this location didnt bother to load my package on the truck on friday and the scans show it was loaded monday evening which delayed the package by 5+ days even though it was supposed to be delivered monday.

Hilary Chang

I dont know why people blamed this store because they didnt get their things?! Anyway, this store is very good. Workers handles your box very well. I return Amazon items many time, and I dont have to worry my box lost in somewhere.

Paden Adams

Never keep their delivery promises! Say they made an attempted to deliver and I have been home all day waiting for my package that I paid $150 for over night! This isnt the first time neither! Will be using FEDEX from now on!!!!

Tim To

Customer Center? Nobody picks up your phone. It just rings and rings and rings...and rings. How do you service customers if you dont pick up the phone to communicate with them? Pick it up or disconnect it!

Brittany Weir

Package dropoff is quick and easy at the customer center, plus the staff is nice. They deal with a lot of items so its impressive how the stay professional and friendly.

the paint-guy

I had to go here to pick up my Christmas present that was sent to me. They lost it. They could not deliver it to me and I had to Chase it down and pick it up

Kevin Leverenz

Great people. Great service. Let me pick up a delivery that I really needed on the weekend.

Paul Plete

Love holding my products here as it is on my way to work. Usually saves me time.

Ron Reyes

The UPS gent was rude and left with our packages

Jesse Barron

Working here is one of the best jobs ive had

Zack Vogel

Meh

JORGE PARTIDA JR

Fast , Friendly , Awesome service