Public Storage

2249 S Grove Ave, Ontario, CA 91761, USA

Address:	2249 S Grove Ave, Ontario, CA 91761, USA
Phone:	+1 909-284-1397
Site:	publicstorage.com
Rating:	4.7
Working:	9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–5PM 9:30AM–5PM

Location

Photos 24

Reviews 26

Joshua Wrye

Rented a storage unit here for a couple of years and never had any problems with the staff or the unit. There is an elevator for upstairs units to move the heavier storage items which is nice. Overall, the complex is clean, but the doors to the inside units are a bit flimsy. Up-keep, maintenance-wise, is so-so. The floor of our unit was busted up plywood (board) and the "handle" on the door of the unit was about to fall off. Someone could have easily smacked it hard enough and entered our unit. Finally decided to move to another storage company due to those factors.

Carlos Moreno

I cannot say enough good words for the people who work here, especially Michael. They always approach their work by thinking of ways they can improve and always deliver beyond the expected. Michael is a conscientious and productive employee who is very knowledgeable about the storage spaces, products he sells and his customers. Michael is a very principled in all of his business dealings, not just with me but as I have observed through the years, with everyone he meets. Thank you Michael, I appreciate all that you do.

Saundra Marie Ramirez

April and Michael were my main contacts, face-to-face and via phone. They consistently displayed Professionalism by listening and responding to all of my concerns and needs. The Environmaent is Clean and well maintained. All of our Personal Belongings were Safe and Secure. Thank you for your Amazing Service. I continually share you with my Personal and Professional Circles of Influence. Blessings

David De Paz

Im recommended this storage nice service its safe and clean area nice people Recomiendo este extra espacio storage buen servicio muy seguro y muy limpio el area eccelentes personal

dana hall bickham

The manager Michael is great at this property Ive had my stuff there for a few years in a small storage unit and when I needed a bigger unit he was more than happy to help me out hes always friendly and understanding and helped me out with some tricky stuff with some great ideas the day I was moving everything in. Nice property if you have to store stuff this is a good property

Gemini

Went into Public Storage today and was pleased to have met April, Greeting me and patiently answering my many questions about Public Storage. She was Helpful and knowledgeable. Made my decision about choosing Public Storage for my storage needs a breeze and when Im finally ready Ill defiantly be going with Public Storage. Thank You So Much!

Krissy P

I first came to storage when I was going through a difficult separation. I was very stressed and did not want to have to deal with this. I was very pleased to see how friendly and understanding the manager Michael was. He listened to me vent as I completed the paperwork. Thank you for just listening and for the great service.

Dusty Callow

Public Storage is the way to go! I got my space here from Rick and he was totally helpful and friendly. They have lots of easy access storage units and they have really good prices! I choose Public Storage because they always take care of me and I am happy to recommend them to my friends and family! -Dusty

Brian Villanueva

I really liked Cassandra when I went there she was very helpful. Gave me details about the awesome security system. But most I liked was her great attitude and very politeness. Public storage should hire more people like Cassandra and all of their employees. Thank public storage for making me feel like home.

Angie Tyler

I had a pleasant experience with the process. April was very helpful and answered all of my questions. During my return visits her attitude has always been upbeat with a willingness to provide excellent customer service. She is truly an asset to your organization.

Alex Rendon

Great service. The staff is very professional and helpful. I was able to upgrade to a larger storage with no issues. I also appreciate the automatic monthly paymebt option and the online services as well. Public Storage is my chouce for personal storage needs.

Nori Motte

Came in to this location a few days ago and Laurie and Cassandra were so helpful and nice!! They answered all my questions and even explained the right way to pack my fine china. I will definitely come back if I have any more questions or need any supplies!!

Gary Hawkins

April was excellent and an asset to the company ( Public Storage) . April answered any questions that I had, was very personable and had a very good attitude. I would rent again from Public Storage in Colorado if your employees are as knowledgeable as April.

Richard P

Me and my wife have been storing here for a while now and had to move out due to rent increase. April in office has been nothing but friendly and helpful. Property and units are very clean.We would store here again if we had to just not long term.

Jenny Dome

I highly recommend this clean and well-maintained Public Storage facility in Ontario, CA. Michael, April and the rest of their staff are very helpful and kind, which made the experience of having to rent a storage unit a positive experience.

Misty Pitts

April has the best customer service! She is helpful and follows up. She is always polite and cheerful, prime example for the service industry! The office is neat, clean, and organized. The facility is clean and seems to be well protected.

Omar Salazar

5* Raring all the way, Best customer service Ive had in along time, "Thank you Laurie". No wonder theyre Rated very well. Keep it up. Place is clean and organized, Storage is convineintly located right off the 60 Fwy and Grove Ave.

Tamara Young

This place was okay in the beginning, where they give you a great deal to move in and the staff is nice...but after a few years our rent has been increased quite a bit! After shopping around we got quotes on a bigger size for less!

Angelina Diaz

I have been on the search for a couple weeks now to find a storage place for my belongings The young lady helping me in the office, April, was very knowledgeable and made the process very easy. Great area, very clean and safe.

Joseph Brainard

Came in to rent a storage, I was greeted by a respectable young man named Sixx, he was awesome and was very patient with us and even helped us get a different storage than we had reserved, great place great location keep it up

Rosalie Balandran

The customer service there was great. The manager there Laurie answer any and all my questions that i had. She was so great and greeted us upon our arrival. The facility was also very clean and keeped up. Thank you Laurie.

Heather Cupcakin

If ur lookink for a safe nice and clean storage..... THIS IS THE PLACE ... I RENT HERE N I KNOW MY STUFF IS SAFE!!! GREAT STAFF N ALWAYS CLEAN... I WOULDNT HAVE PICK N E OTHER PLACE!!!! THANKS PUBLIC STORAGE <3

olevra treadway

These public storage has great customer service, I will always us this place. I have known the two reps for two years we are like family they make you feel these way. THANK YOU FOR YOUR HARD WORK VERY PLEASED.

cas 120

Nobody here to service customers. Office is closed. It is 10:15am (on Friday) and I am waiting as well as another customer for someone to open the office. Sign says Monday - Friday 9:30am - 5pm. ????

Collie Girl

Good safe place never have to worry about my stuff. The staff is always friendly and helpful. I had trouble with the freight elevator but the guy in the office had it solved is minutes. Thanks! ;-)

Johnny Balvanda

Small storage units are pricey. Price went up. Also they tell you one price and you end up with another. Units get hot during the summer. Place could use a drinking fountain. Restroom is heinous!