Address: | 3105 Penryn Rd, Penryn, CA 95663, USA |
Phone: | +1 916-660-0700 |
Site: | anytimefitness.com |
Rating: | 3.8 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
JA
Jane H
Stay away from this business because once you in, you stuck and you cant get out! Honestly, the gym is ok. not enough machine like everyone else said. Very very small tiny that when you work out, you have to be very careful not touching the person next to you. The price is fair. However, the business is horribly greedy that you can not get out of your membership!!!! It is very very difficult/complex for you to quit the membership. When you join, they bust their ass to get everything done for you so they can start collect your money right away. When you quit, everything is on you, even contact the third party billing company! Here is the detail 1, I called the gym wants to quit back in Nov. They talked to me into freeze my acc for three month, then see how I feel. They throw out bones like my membership was old so the price was locked at that low rate. I stayed. I didnt go for 4 month, I called gym this Apr and wants to cancel. They talked to me about 10 min try to make me stay, and finally they tell me they cant cancel my membership, I have to call ABCFinancials (their billing company) to cancel. 2, I am sure there will be more than just me wants to cancel the membership. But Anytime fitness send us one by one to talk to the third party billing company! How ridiculous. But I called ABCfinancials. The lady on the phone seems very polite, she clearly says we can definitely help you with the cancellation right at the beginning. she talked to me another 5 min ask why I want to quit (same over same over everywhere). Then she tells me at the end, that cant do it over the phone, I have to write to them. 3, I hang up the phone, immediately send them email to cancel mine and my husbands. (I have mentioned want to cancel both on the phone and she didnt say anything, she just said send email over and we will take care of it). After almost 48 hours, I got an email says I am not authorized to cancel my husbands. My husband must contact them directly. This is where we at now and it is very annoying. Stay away from their membership because you stuck and cant get out of it! I would bet they way they are doing this is they try to make the time line as long as possible so they can charge us one more month. A very evil and greedy business. You can feel all they care about is nickel and dime on you to the last second. add on Apr 10: so after 24 hours, after my husband called them yesterday to cancel his own membership, I received an email from Loleatha Ervin (their Customer Care Offline Processor), says: I apologize but you are not authorized to cancel *** (my husbands name) account. Please have the member submit their request to cancel to ABC Financial to initiate the cancellation process. Are you serious? Ive told you to cancel MY OWN account, and my husband called you guys yesterday to cancel his....how stupid are you that you dont understand whats going on? Why we have to go back again and again? Update after another 10 min: so I called anytime fitness again, Alicia picked up the phone and she sincerely apologised and she said I just need send her an email and she will take care of the rest!! Thats the attitude of doing business!! Thank you Alicia so much!!! Whoever owns this Penryn Anytime fitness, you should be very happy that Alicia saved your business! For Alicia, I changed my star from 1 to 2.
ME
Meghan Wood
I very much enjoy this gym. It is small, but it really does not need to be big since the area it is servicing is not that big. The machines are never all filled so that is perfect). All of the equipment is new(er) and for the smaller size, they offer a good variety. I was even surprised to see that they had a shower and provided tanning. I have been to a few of the Yoga classes and got a good workout. I have yet to try the Zumba class but I really want to. The staff is also very helpful and friendly. And it is open 24 hours! For someone who has insomnia... that is perfect. The only reason I gave them 4 stars and not 5 was due to the amount of classes they have. I so wish there were a few more added to the schedule. There are no classes offered in the middle of the day (and as a realtor I sometime have time in the middle of the day to work out). All in all it is a clean and well maintained place to work out.
JA
Jake Laws
This a great place to workout. The owners and employees take great care of the place and are very helpful. Its very convenient. The cardio machines have individual tvs. If your interested in getting a gym membership in the area, check this place out.
TR
Tracy James
Fun little gym with just the right amount of equipment to get in an adequate workout. I came here with a friend that had a membership and worked out.
AN
Andrea Streight
Wonderful people, dedicated owners, terrific classes, caring trainers, and an overall welcoming place to work out!
A
Anonymous User
a little stuffy, a little pricey but not horrible. lack of machines.
NI
Nick Carson
Great place. Great staff. Great price.
MA
mark jackson
Lack Of Machines