Address: | 636 San Pablo Ave, Pinole, CA 94564, USA |
Phone: | +1 510-724-2335 |
Site: | letcherbros.com |
Rating: | 4.9 |
Working: | 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed |
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Richard Hammel
5.0 star rating 3/23/2017 Best Auto Repair facility in the entire east bay..Hands down this is as good as it gets. Practical solutions & answers great prices based on repair issues. Always professional & responsive to any questions. Mike & Jennette & the team make it that great well rounded experience that we all want in a repair shop. Ive been elsewhere in the past for repairs paid too much & less truth in the matter by at least two other shops & Hilltop Nissan a definite No No..If your looking for honesty & the best work to get you confidently back on the road again then call Mike & or Jenette. Theyll be more than happy to accomidate you. Richard 03 Nissan Xterra..
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Juanita Matsuoka
Phenomenal Customer Service. Would highly recommend Letcher Bros. Auto Repair. Great ownership, comfortable waiting area, quick/timely service. Greeted promptly by friendly & receptive staff member. Transport service offered to and from work. Had an "unusual" situation with my car, which they immediately took care without question. Also, needed a quick repair on back light, which they fixed immediately. While I was waiting, listening to staff member on phone, they were courteous, patient and very helpful.
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Nicole Tanaka
I highly recommend Letcher Bros. They provide first-rate customer service from front office management through technicians, mechanics, and shuttle service. Friendly, honest, expert work. Plan in advance for an appointment as they book up quickly, as those with a spirit of excellence often do! (To put it in perspective, I am a lazy person who hates driving like I hate hell, but I would cross a bridge for these people. {audible gasp from everyone Ive ever met} I know! For real.)
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Doris Sykes
As always, my customer experience with Mike and his team at Letcher Bros. is nothing short of 5 Star excellence! I am fortunate enough to be a 20 plus year customer with Mike. I am filled with pride to see the growth Letcher Brothers has experienced over the years. Mike Letcher runs an honest, reliable, cost effective, friendly, efficient, time-managed business. Goooo Letcher Brothers!!! With Sincere Gratitude, Doris Sykes
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Mona Nieri
Both Mike Letcher and BJ have treated me very well. They have been up front and EXTREMELY fair with the repair bills. I looked up the price of parts if I were to do the repairs myself and found I could not buy the parts for the price they were able to buy and install. The workmanship is very good and my car (BMW 745i) runs terrific after they complete the work.
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Jeanine Edwards
I LOVE this place. Super helpful. Very knowledgable. Clean. Reasonably priced. I have a 2001 VW GTI and they have not only been keeping it going but also helping me do some upgrades. As a woman, they do not make me feel stupid - which is good because I do know what Im talking about and I would leave in a heartbeat. Highly recommend to anyone
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Philip Chapman
Very friendly and helpful staff, they couldnt have done more to help sort out this issue with my car. The repairs were completed on time and the cost was very reasonable. I would strongly recommend them for your Audi service/repair needs. Thank you!
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Aaron Stickel
Mike (t)he owner) was very accommodating and knowledgeable. He and his shop handled themselves, and my car, very professionally. If I ever need service when I am in the area again, I will definitely be coming back!
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Kenji Hara
They were able to diagnose and fix my vehicles misfires, and had me on the road in no time. Great customer service, great attitude, very reasonable prices. Will bring my car here again for anything.
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Aljoe Mandoriao
Have always received excellent and honest service at Letcher Bros. Auto Repair. A 5* star rating all the way and would highly recommend Letcher Bros. to anyone in need of auto repair.
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Dj Foster
Great shop! my family and I have been going here for over 10 years with out any issues. They have great service and we dont trust anyone else to touch our cars!
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Bob Jacobs
Have a 2012 Infiniti G sedan and feel totally confident in taking my car to Letchers in Pinole. Efficient, clean, and just an over-all well run business.
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Anonymous User
this company is honest and knowledgeable. They can pin point the problem quickly and efficiently. I have used them to service my VW as well as my BMW.
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Suzie Keeler
I completely trust them to take care of all my auto maintenance and repairs. Great service!
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Jeff Buchanan
Mike and crew are the best. Thank you for taking such good care of me. A+++++++++++++++++
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mike aaron
Great shop, excellent mechanics. The only place I will take my Porsche.
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Walid Achikzai
Great Service. I would recommend them to anyone
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Laura Lee
Mike and his team are calm and friendly!