Car Clinic & Trucks Too

Address:	923 E Main Ave, Puyallup, WA 98372, USA
Phone:	+1 253-445-5245
Site:	carrepairpuyallup.com
Rating:	4.1
Working:	8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 8:30AM–5:30PM 9AM–3PM Closed

Location

Photos 10

Reviews 12

Stacy Stottern

My mother had a engine replaced by them and two yrs later 6500 miles the engine needs to be replaced. I am trying to get them to help fix this and I am speaking to Scott the owner. So I will repost and let you know how well they really are. I can tell you they charged my mother to replace the spark plugs, new air filter and to replace the valve cover gaskets and none of that was done. I told Scott that and he is in denial. So we will see. I know that as a owner of a business that your reputation should be very important and I hope that he makes things right its hard enough to trust a mechanic we would like to know that we are being taken care of not ripped off. My mother is retired and 70yrs old I would hope that they would not intentionally take advantage of her.

simran singh

They didnt have any openings, and I had to wait 1 week for them to even look at my car, when I brought it in to them at 9:00am they said it will be done in 2 hours, did not receive a call or message so I decided to go to the shop at 2:00pm they didnt even touch or look at my car ! And when I asked them why it hasnt been worked on he gave me a very rude response and stated that they have to get yesterdays repairs in first after I waited a whole week, and the people that checks their cars in after me had gotten their car fixed and were picking up ! Horrible customer service, and very rude people to deal with. Over priced as well! Would never recommend this place! Especially since I am a business owner

Lindsey Lang

First I had brought my van to another repair shop right down the road and a mechanic told my my car was overheating due to a simple hole in a hose and it wouldnt take much to fix it..unfortunately I did not have the time to do it that day. I brought it back to the same garage a few weeks later and a different mechanic looked at it and told me I needed a thermostat, new radiator cap (!!!!!) and that my head gasket may be going... I left and called the closest garage (Car Clinic) and took it in. It took them less than ten minutes to figure out it was a clamp on a hose that was missing and fix it. BEST PART- they didnt even charge me!!! They have made a new long term customer very happy!!

Aaron Samuelson

I brought my truck in to have some work done. Long story short the mechanic didnt grease the U joints (which failed 2 months later) and damaged my yolk beyond repair. After getting the runaround they finally fixed my truck but with inferior parts and I had to bring it back a 4th time. I had to pay a lot of the cost for the extra repairs myself. I also had to be the one who contacted them to find out what was going on over the several month period that it took them to "get my parts in". I do not recommend these guys. Very poor experience from the 2 mechanics that did the work, the counter guy, and even the owner.

Stephany Knight

Customer beware!!! This business will tell you theres things wrong with your vehicle that really arent just so they can get the money to fix it. They did an engine scan on my vehicle and told me but that my thermostat was bad. I set an appointment to have it fixed at $150. Took the vehicle to AutoZone to have it scanned for myself just to find out that the thermostat is not even bad. Ill be contacting the BBB. On top of all of that when I asked him for a printout to show me proof the store manager said "why do I need to" Edited to add- the owner callwd me and is reying his beat to fix this. Will update Monday!!

Anonymous User

I went to get the car clinic to get a used car checked that I was interested in buying. They were friendly and seemed to give reasonable information without pushing you to repair all sorts of things. So, I bought the car. Less than a week later it completely overheated, and I found out that the head gaskets was blown and it had pushed all the coolant out. The car clinic had neglected to write down anything about the coolant. The mechanics I talked to afterward told me that it would have been obvious there was a problem. Do not go to this shop.

Bryan Evans

Ive been a resident of Puyallup for 13 years and Im currently responsible for taking care of 5 vehicles. Ive probably been to them 25 times for service. Scott and his crew are very capable. Ive never had to bring a car in twice for the same thing. Ive also never received a quote that has shocked me - like I would at a dealership and a few other shops I know of. Theyre reasonable. And although their parking lot seems to always be filled with cars waiting for service (their popular, too) they always get me in and out in a day or two.

ProzPect

These guys are a solid a bunch of mechanics very smart and know their way around cars Ive thrown a few cars in there for various jobs and every single one of them has gotten out when they say and Ive got great quotes cheaper than any of the competition and the work is the same. I had my Dodge in there for a tranny swap quick and painless great price and a good turn around needed an extra part from Mopar and they got it installed for free would highly recommend to anybody I know thanks guys

Travis Debunk

Had my truck in to look at drive-train (rear-end, transmission, etc.). They completed inspections and forgot to put gear-oil in the rear-end. They called me when I was down the road and told me to pull over right away. They showed up and put two quarts of oil in my rear-end on the side of the road. Further, the gasket type they used, on the rear-end, began to leak within days. I let them know about it via phone. They said they would repair at no charge.

Anonymous User

I send all my vehicles here. They have done great work at a fair price and I have learned to trust them. I really like that they are open on saturdays because I actually use my cars during the week, like most people. They have been good about getting my cars in and out fast. The last time I had my explorer in I thought it was toast, but it turned out to be simple and easy and cheap, and they charged me like $50.00. Thanks for the great help

Who Me

These guys always come through! They are always busy, yet they take care of everyone. There is a reason a lot of people are always there...because they do actually care. If its for an oil change, brake service, or even light bulb replacement- they go out of their way to make me feel like they care. Scott Chastain runs a 1st class business! I would recommend them to anyone. Always a fair price & ALWAYS great customer service.

Savannah DeHart

I had an SRS light on in my newly purchased Honda Fit (purchased from Destination Motors). I contacted Lynnwood Honda about the problem and they told me it would cost $2900 to resolve the issue. I took the car to Car Clinic and they resolved the issue at a fraction of the cost. I highly recommend Car Clinic to anyone who wants excellent service at a reasonable price. I could not be happier with my service.