Address: | 2523 Main St, Riverside, CA 92501, USA |
Phone: | +1 951-784-7401 |
Site: | 1stcertifiedcollision.com |
Rating: | 3.9 |
Working: | 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 7:30AM–5:30PM 9AM–12PM Closed |
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Scott Palmer
Insurance companies like mine suggest places like this for car damage to be repaired. The parts were said to be $1500 and labor another $1400, so they replace the tail light hammered some dents out and slap paint on it. They shine up the wheels real nice, which had nothing to do with the damage they were supposed to fix.It kept my eyes off what should have been fixed. The tailgate has a gap half an inch bigger on one side than the other. It really seems too many insurance companies are using them to repair cars they just cant handle fixing properly. Wow I was pulled over today and it was for not having proper taillights, so they did not even hook the light up. Its really concerning to me what it is that took them a week and a half to do. I think my truck was better of before I took it.
CH
Chris Karounos
George and the people at the front desk had were great, but after my repair was completed it took 4 month and 4 separate visits and countless phone calls (they never called me like they said they would) and a written proof from a different mechanic that they had stripped a bolt that attached my muffler to the undercarriage of my car. They eventually fixed it but they put me through hell and countless hours of missed work to get this simple mistake they had made fixed.
CO
Cory Caywood
They did an excellent job on my car. Jorge was very attentive & explained everything to me. They made sure i was treated very well which helped with the stress of a city tree falling on my brand new car and doing thousands of $$ in damages. Customer service is everything to me. Dustin came highly recommended from my insurance agent which is a good friend of mine.
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Anonymous User
Beyond awesome customer service!!!! From my1st inspection til I picked up my car, the staff continuously wowed me! I mostly communicated with Hugo, who was very professional! He definitely made me feel like a valuable customer. If you appreciate good customer service & quality work then this is the perfect place.
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Anonymous User
I just picked up my car and want to say "Thank You" to everyone for getting my car done early! I was truely surprised to see how organized and clean the body shop was. They even had a computer for me to use. I will be using this shop for all my needs and will be telling my family and friends about them too.
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HdezC
I took my car for a claim, they did a good job on the paint but later i found out that they installed a pair of old wiper blades and my car had new wiper blades.
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Ralph Diaz
There service is outrageous, the estimators dont open the hood to see the inside damage.... I wouldnt recommend.
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Alberto Luis
Todo lo que hacen lo es se calida
YA
Yadira Martinez
Setted an appointment and they attended me almost an hour later.
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Zoeann Bode
Love this place! They take care of everything, beginning to end.
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Silvia Alvarez
Nice, quick and very professional service!
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Derald Andrews
Great people and great repair work
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Lisa Milstead
My truck looks fantastic