Address: | 998 Washington Blvd, Roseville, CA 95678, USA |
Phone: | +1 916-786-8600 |
Site: | storagedirect.com |
Rating: | 3.9 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–5PM Closed |
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J Byard
Unethical business practices or, at the very best, unacceptably shoddy record keeping. Heres my experience: You must carry homeowners insurance, or they charge an additional $10/mo for insurance. Totally reasonable. The first time around, I hand delivered my policy. They claimed theyd not received it and were going to start the additional charge. I brought it in again. Second time around, I received an email that my policy was expiring, I replied to the email with my new policy attached. They claimed they did not receive it. (Though its in my "sent" email.) One mistake is understandable however at this point it seems likely they have a practice of adding the $10 (as they did this month) and claiming they did not receive your policy. Ill be moving to a new facility as soon as Im able. Recommend you look elsewhere. We also had a problem with water leaking into our storage unit. On a positive note, the woman at the front desk on weekends has always been polite and helpful.
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Gavin Ostrom
Started off across the street at the corporate owned Extra Space Storage. They proceeded to raise my rates $5 or so every other month until the "great rate" I started out with was no more. Went across the street to Storage Direct and talked to the manager who couldnt have been nicer. And theyve raised their rates once in the last 7 years. No comparison.
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Matt Trask
This place is awesome! They really went above and beyond to help us. We forgot our gate code and needed access early the next morning. We called Leo and even though it was late after hours and he was out of town, he helped us out by getting us our access code. Thanks Storage Direct!! Amazing Service!!
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Greg Morris
Storage Direct has been an excellent storage facility. The property is clean and very easy to get around. My particular unit is clean and has great lighting. The staff is great. I highly recommend Storage Direct in Roseville.
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Kristin Singhasemanon
I have been using Storage Direct for years for my business. The staff is always friendly and they are very accommodating to the needs of my business. They have a wide variety of units available, and have competitive pricing.
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Gabriel G
Clean well-maintained, safe & secure property with friendly staff. (Thank you Maria for your patience and professionalism) I would recommend this facility to family and friends
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Anonymous User
Would not reccomend. Used this place for a little under a year. When we went to empty the unit there was mouse droppings and pee all over!
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Jim Edmonds
Great Storage Units! Clean Property with a Professional Staff. Five Stars all the way!
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Bill Horbaly
Just what you would expect from self storage. No hassles and no problems.
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Anonymous User
I got a great price on my unit. The staff is helpful and friendly.
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rebecca honaker
Clean and friendly staff
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J 49ERS
Clean and low prices
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FuriousBasem
Fair Price