Address: | 4204 Convoy St, San Diego, CA 92111, USA |
Phone: | +1 858-715-8533 |
Site: | convoylock.com |
Rating: | 3.5 |
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arlene murphy
I paid $307 in advance so the owner could order what he needed to have a master remote key made for a newly purchased 2013 Camry. When I picked the car up the day the work was to be done the owner explained he could not program the car with a remote keyless system because the car was not equipped for that. I had advanced $307 since he assured me he could perform the work. I requested a refund since he failed to perform the job. He refused with the rationale that it wasn’t his fault he couldn’t make the key, "why you feel that I should have known what options your vehicle came with or without." I asserted that I relied on his expertise as a locksmith and he didnt perform the job. I took him to small claims court and prevailed. I still haven’t been paid the judgment the court awarded me. This is not a very nice not smart man and in response to my complaint and suit he keeps threatening to sue me for defamation. Review written last year: I paid $306.20 in advance at the owners request so he could order whatever it was he needed to make a master remote key for a 2013 Camry I just purchased. When I picked the car up the owner explained he couldnt program the car with a remote keyless system. He refused to provide me a refund. I relied on his expertise as a locksmith, he didnt perform the job. I expect a refund, not excuses. I filed a complaint with the BBB. Their response was "the BBB has determined that the companys response does not adequately address all the issues or make a good faith effort to resolve the dispute. The BBB has decided to close this complaint and consider it unresolved." Next step is small claims court.
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Robert Nugent
Just got a key copy made for my 2012 Fusion. I bought the car used and only one key came with the car. I bought an after-market key, but it wasnt cut, and you need both original keys to program it for yourself. Long story short, I took it to this guy, and for a fraction of what the dealer quoted me for cutting and programming, he set me right up in about 20 minutes. Between getting the aftermarket key off of Amazon and cutting/programming it here, it was less than a quarter of the dealer cost. Now I have a spare key for my wife to use and all of the remote buttons work too. He also erased the missing key from memory so that it cant be used to start the car. Very highly recommended.
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Richard Lam
Mike the owner was a great guy, very sincere and friendly. I brought in my own OEM blanks and he said theyd run about $3 for a copy. He messed up my blank and didnt charge me because it wasnt a good fit for my bike ignition. Ended up wasting a blank but still a very genuine and honest guy. Instead of using both blanks and just charging me the full price, he tried to help me to get it to work and apologized for not being able to do both copies.
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Anonymous User
I went in with an old bent up motorcycle key that didnt work very well. He made me a direct copy, which worked as well as the bent one, so he didnt charge me for it. He then made me a key from scratch using the ignition that works better than any key Ive had for the bike. His prices are great as well. Excellent customer service, and a great all around guy!
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Basem ABDELKHALEQ
The owner Mike with rudest meth head attitude tried to charge me 80 dollars to copy a key. So I drove to the next closest locksmith who charged me only 5 freaking dollars!!!
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Anonymous User
Awesome Customer Service and was able to make a very weird unique key that a couple others were unable to duplicate. Will use again if I need their services. Thank you!
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Roin S.
Gives me a ridiculous price and then hangs up on me when I ask him why hes so expensive to make me a simple key. Definitely never considering these guys again.
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Ethan Myron
My truck utility lock was stuck. It took little long time but they duplicated new keys from locks. I will definitely go back when I need their service again
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David R
Wouldnt cut a chip car key that I brought in. Why would he when he could rip me off and charge me 10 times what I paid on eBay for the key.
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Aric Reid
The gentleman was quick to help. More importantly, he actually asked if I had the right to copy the key in question. Bravo.
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sonny peckham
this guy was great...was able to replace my motorcycle key within minutes .this is my go to locksmith
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john lucier
needed a couple of keys for my truck they had the blanks and the cut keys worked not much else to say.
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Andrew Piland
Very knowledgeable and helpful. Fast and friendly service. Prices are very reasonable as well.
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Anonymous User
Mike was extremely helpful and knowledgeable! Highly recommended and great prices!
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Mike Menchaca
Been using this locksmith for 12yrs and always had great service
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Brandon Hoffman
Fast and friendly service. Key worked on first try. Thanks.