Address: | 2305 Paragon Dr, San Jose, CA 95131, USA |
Phone: | +1 408-272-1156 |
Site: | rescuerooter.com |
Rating: | 4.6 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Marsha Goldwater
I am reviewing Rescue Rooter professional Dwayne B. Dwayne was the lead at the site (my home) for an exterior sewer line replacement. He was always on-time, arriving at my home as he had committed the day before. He ensured that the site was left cleaned up and in a safe condition each day of the project. His knowledge of the project was high-level. His explanations to my questions were complete and I was able to understand. He is personable and a good team leader. Due to a San Jose City delay in scheduling the city inspection, Dwayne came back to the site twice to ensure that the site was safe. I highly recommend Dwayne and the Rescue Rooter team.
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Ethan Everaldo
I called to ask for a quote on replacing our garbage disposal and the lady on the phone said they dont give quotes on the phone... They wouldnt even give me a price range! $200-500? A thousand? More? They wouldnt tell me what their hourly rates or consultation fees are either -- they dont tell you over the phone, only in person. Im sorry I dont want to be rough but I thought that was very unprofessional. I will update my review when the plumber comes to reflect if my opinion of this company changes.
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Rosemary Everett
David Grijalva is most professional, courteous, and knowledgeable.He explained very clearly what he did to solve our plumbing problem; and the major pipe replacement we need. He answered all our questions most thoroughly. He is the most expert plumbing technician we have ever dealt with. I will recommend your company and David to my friends and family. I feel very confident in his service. Sister Rosemary Everett Sister Fran Kearney 43 W. Rincon Ave. Campbell,CA 95008
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Mary Lou Robson
I was impressed with Rescue Rooter and Im a stickler for customer service. Duane B. was prompt, arriving when he said he would several different times. He did the work, explained to me what was going on, and worked his schedule around mine. He was courteous to me and careful not to let my cats out whenever he had to come in or go out. He always put on shoe protectors when he came in. I could not have asked for better service.
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Ivan Sepetka
Mr. Loi Thai did excellent service to remove the roots from our sewer line. He was very kind and suggested to check everything from crawling space. He took a pictures and explain all the problems. He is friendly, knowledgeable and get things done fast. I would recommend him to my best friends any time. Many thanks and best regards, Ivan Sepetka Los Altos
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chris todd
Eli was smart, efficient, considerate, and friendly. Good communication, good problem-solving. We called on Saturday after a vacation with water-heater failure. He checked it, then quickly went to get new heater because the supplier closes at noon. We were up & running that afternoon.
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The real Noriega Noriega
Carlois Z s customer service was excellent, he took care of our shower backup problem with ease. We also took advantage of the 50.00 discount from the internet. Price was very reasonable. Thanks Carlos Z & Rescue Rooter Team.
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Oscar Taylor
I was very pleased with the work done by Dwayne. He found replaced a bad vent pipe on top of my water heater. The pipe should have been replaced years ago.
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Laura Langford
Professional, expedient, and on time. Did a great job of explaining the issue, and what the resolution would be. David and Phuong were great to work with!
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Irina Mok
They are always missing apppintments. Charged $275 for de-clogging kitchen drain. Had to call back within a week to re-do the job.
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Pamela Breen
Great Service. He was efficient and did a good job explaining everything. And when he was done he left everything clean.
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Sunflower Suns
Wish I would have read their Yelp Reviews prior to hiring them!!! Beware of the nightmare of your life!
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Raul Banuet
Very polite and thorough inspection and assessment of the problem.
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Damon Obrien
Great place to work
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Adonnis Graves
Great techs!