Address: | 2789 Sebastopol Rd, Santa Rosa, CA 95407, USA |
Phone: | +1 707-526-6805 |
Site: | guanellaautobody.com |
Rating: | 4.3 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
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JOHN PARKER
FRIENDLY FROM POINT A, TO Z. THIS IS THEE PLACE TO BE WHEN YOUR VEHICLE HAS ANY LEVEL OF BODY DAMAGE. NO JOBS TO SMALL IS THE ATTITUDE OF THE FRONT OFFICE STAFF TEAM. FIRST THE VERY FRIENDLY GREETING FROM THE SECRETARYS, OFFERING THE MOST SIMPLE TO UNDERSTAND EXPLANATION FOR THE PROCESS YOUR VEHICLE WILL UNDERGO WHILE AT THE FACILITY. YOU WILL MEET WITH ONE OF THE FINEST, AND HUMANLY HONEST PERSON IVE MET. A GUANELLA FAMILY MEMBER, AND AUTO BODY ESTIMATOR MR. GARY GUANELLA. FROM THERE YOU WILL RECIEVE A BRIEF ORIENTATION FROM OWNER. MR. RICK GUANELLA. HE WILL OUTLINE TO YOU THE SERVICE YOUR VEHICLE WILL UNDERGO WHILE AT THE CARE OF A GROUP OF PROVEN QUALITY TECHNICIANS. HIGHLY TRAINED, AND INDUSTRY CERTIFIED. YOU WILL MEET MR. GUANELLA. AGAIN UPON THE COMPLETION OF YOUR VEHICLES SERVICE. I CAN PERSONALLY ASSURE YOU THAT WHEN YOU COME TO PICK UP YOUR VEHICLE, YOU WILL NOTICE FIRST THE SUPERIOR QUALITY DETAIL OF THE VEHICLE, BUMPER TO BUMPER LOOKS LIKE NEW. ASK ABOUT THE RENTAL CAR SERVICE THAT IS OFFERED, ALOT OF WHAT GOES ON HERE...MAKES GUANEAUTO AUTO BODY YOUR BEST DECISION AFTER A COLLISION.
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John Wubbenhorst
I had a very small fender bender and the insurance company was "steering" me towards a certain auto body shop, but my partner had a bad experience with that shop. Luckily around that time i heard a radio ad about Guanella auto body. What caught my attention was 15% rebate to the car owner, I really like that ! But I was not sure who are these Guanella people. I was very happy to see their very professional, clean and state-of-the art facilities and their work was impeccable. And I really liked that 15% rebate to me !! Definitely check them out !!
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Nick Knudsen
I will never recommend anyone to get their car repaired here. I spoke to the receptions Laurie to get information to my insurance company to pay for an accident claim, and she was extremely rude. She upset my claims adjuster and was beyond difficult to work with. I dont know if they have too much work and not enough help or if this is how they like to do business, but Laurie raised her voice and was nothing but combative. This is the last place i would choose to give my repair business too.
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Barbara Brown
So far- friendly . Just dropped off my wrecked SUV. Just got my car back,after 3 1/2 weeks. They had told me 2weeks when I dropped it off. No communication, I had to keep calling and never got answers. They did a decent job, some gaps around hood and finders. Replaced one headlight so the remaining one is old and foggy and sticks out like a sore thumb. They detailed inside and out ,so that felt good.
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Kathleen Desforges
I have first hand seen their quality work and getting the 15% rebate back to the car owner is great (normally the insurance company is steering your car to a shop that will cut costs-and quality so that they save money, sometimes at the expense of the quality of work done)......lets here it for the customer getting the best value, not the insurance company !!
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Sean Lewis
Took my Audi here for repairs. Had to take it back twice for shaking at highway speeds only for them to tell me nothing was wrong. Low and behold 3 years later I took it to another body shop for a front bumper repair, balance and alignment only to find out that my suspension was bent! Heres to hoping they fix it this time!
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Patrick Killian
This is an amazing auto body shop that does work of the highest quality and the 15% rebate is great too. You owe it to yourself to at least call Rick. Hes a cool dude.
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JOHN PARKER 11
THE OWNER TO THE JANITORIAL STAFF, EVERYONE JUST CLICKS ON TRAC. PEACE AND FAIRNESS, FAMILY HOOD, TO CO WORKING BROTHER HOOD. IN PLAIN VIEW HERE AT GUANELLA AUTO BODY.
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Tony Evangelinos
Great service and excellent work.
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Brian Chandler
Fixed my car perfectly.
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Maria Sanders
A great auto body shop!
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tablasamrat
Great Auto Body place !
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Ultra Dog
Gold star service
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Alissa Pierce