ABRA Auto Body & Glass

300 Wilkes Ave, Bremerton, WA 98312, USA

Address:	300 Wilkes Ave, Bremerton, WA 98312, USA
Phone:	+1 360-373-8811
Site:	abraauto.com
Rating:	4
Working:	8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM 8AM–5:30PM Closed Closed

Location

Photos 25

Reviews 16

Jesse Zimmer

Been a month since I got my car back from Abra. The only thing I can say Im satisfied with is the paint work, which is fairly decent. I bought an STi, and 4 days later I was ran into by an work van (such is life). Took it here and was told that Id be notified whether the fender would be mended with Bondo, or replaced entirely. I told them if the insurance didnt cover an OEM replacement fender to call me before starting work so I could decide if I wanted to pay out of pocket for it, and they agreed. Never got that call. My fender was smothered in Bondo. Then it was given to an alignment shop who thought it would be okay to take my car on an 8-mile drive and use 1/3rd of a tank of gas (who doesnt like a joy ride, right?). When I picked it up, the bumper didnt sit flush anymore. Took it to a reputable Subaru shop, and they said it was due to "shoddy body shop work" and that Id need to replace the fender if I wanted my bumper to fit properly again. Go figure, huh? Stay away if you love your car. If you dont mind mediocre work, need your car back quickly, and dont mind condescending attitudes, this is a decent shop for you. Edit: One year later, Im still frustratingly dissatisfied with this place. That paint work I thought was decent? After looking at it for a week or so, I noticed the over spray and paint contamination. Literally no redeeming qualities to their work or service. I cant describe how much I disdain this shop for tarnishing my otherwise perfect car.

Jared Peterson

Abras customer service is top notch. Took almost two months to complete a front end repair, which was excessively long. To Abras credit, they arranged for a rental on their dime to offset the long scheduling delay due to how busy the shop was. I was concerned when they had to remove and replace the engine and getting it all back in without any issue... There have been a few issues... parts not installed correctly and now the van is at the Honda dealer who is fixing Abras "fix" Despite the hiccups, Abra is really working very hard to resolve some of the problems we had with the repair of our Van. A difficult repair,,, Harry and Staci have bent over backwards to make it right. Will I, would I, go back? Based on customer service and commitment to make it all correct... Yes. Based on doing it all right the first time... Not sure...

Ricky Boardman

I dont know about all the other reviews, but j just picked up my moms 2016 Mitsubishi outander from repair (she hit a deer) and the car was repaired back to new. Very happy, even had a scratch on the door (not cause of the accident) that they pointed out and they fixed that free of charge. Very happy, also 2 months ago i was rear ended in my hyundai and progressive had me take it here and they matched the paint very well. The front office is very clean compaired to uptown body. I would refer friends and family to go here very professional and they keep you up todate on the repairs as they progress. They even call your rental car company for a pickup

Chutiwat Thammasiri

Take longer than what they said. They also lie that these parts going to be replaced, but after a week they said the insurance will not replace it. Dont tell us that then, they just want your money. The customer service is not that great, there will be a girl who is the person who order parts. She has attitude and rude. I just try to ignore her. Try some where else like Maaco, Uptown, or Alternative Auto Body is better. Hope this helps for the others who are deciding on where to go.

bryan herr

AWESOME they are extremely nice, polite, helpful, honest and overall professional about handling things my experience was great they were early for my appnmnt and sincere not sure what happened with the other person but they must be thinking of a diff. place or just have been a jerk to begin with i would recommend this company for any body work needed

Bob Paul

Abra was very pleasant to work with. At no time did feel that the problems with my van would not be taken care of. They took care to insure that all problems were noted and would be fixed. The vehicle was done early. They made sure that all work was performed to my satisfaction.

Justin Fischer

It took a week longer than the original estimate, but they replaced pretty much the entire drivers side of a new and very uniquely colored car, and you would never know it was almost totaled. Worth the wait.

Tabatha Long

Good work but if insurance does not give you a rental, expect over a week to just get hood damage fixed. The staff is nice but insurance is likely the wait time problem.

Todd Tarno

All of the driver side was damaged on our car. They had it looking like new in two weeks. We just want to thank everyone taking such good care of us! ! !

Yolanda Abastilla

I have had the WORST experience with this company. Save yourself the hassle and take your car to Trew Auto body.

Conner Amundson

It was a very good experience they where nice polite and all around friendly they treated my like family

Willy Blanco

Austin is the man! Super friendly service and knows what he is talking about.. Best body shop in town!

Karla Rogers

Beautiful work and so fast. I was back in my car in just a few days.

Tiffany Le Gare

Auto body shop, hidden away in W. Bremerton.

Aaron McLain

do great repairs, take a long time however