Address: | 707 Hahman Dr, Santa Rosa, CA 95405, USA |
Phone: | +1 800-275-8777 |
Site: | tools.usps.com |
Rating: | 2 |
Working: | 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM 9AM–5PM Closed Closed |
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Grace Smith
I had a horrible experience at this post office. If you are to be served by a guy named John, please skip your turn. He is a know-it-all kind of person, no humility or kindness towards his customers. I felt humiliated because he criticized every package I had, the way I wrapped them, the way I wrote addresses on them, the list goes on and on..... I totally understand if postal rules have changed, but you can say it in a nice way and try to be helpful. He should not be working at the front to interact with people. I wonder how other customers feel about him? I am not going back in there ever again!
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Amber Auth
I have never been treated so rudely as I was today!! The PO worker first off was mean and snarky to the sweet old lady in front of me. She was just asking questions regarding price and when her package would arrive and he belittled her like she was an idiot!! I had a package that needed a little piece of tape. I have never been denied a piece of tape for a package. He refused and said I had to buy a whole roll of tape. Ridiculous !! On top of his degrading attitude he was a filthy mess with stains all over his uniform shirt! Disappointed!! Go out of your way to avoid this post office!!
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Kimberly Kim
I would agree that there is one particular male employee who can be a bit condescending and does tend to correct anything you do even if its just a matter of preference for him. This office tends to be busy most times I go in. So be prepared, but lately seems the employees have been friendly and lines not as crazy long. All the employees are pretty friendly and helpful, except one, and even he can be very agreeable if you just go with a positive humble attitude and let him lead the transaction.
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denese cox
I have had a box here for years. Everyone that works here has always been helpful and nice. I suppose people only post reviews when they are upset or had a bad day...life. These folks are hard working people, give them a break! I dont know most, if any of them by name nor am I related to any of them. Everyone here has always be great!
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Anonymous User
This post office employs some of the nicest employees. Especially David, he is always friendly, helpful and so efficient. I was at the downtown 2nd street post office and encountered an older woman who was not so patient. I love this Montgomery Village location, Very Nice People there. Hope this helps, Sarah....
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William Tracy
This place is usually very busy, but the staff are very friendly and helpful!
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Liam Donaldson
Why have a phone number when they never answer promptly?