Address: | 1235 Alderwood Ave, Sunnyvale, CA 94089, USA |
Phone: | +1 408-890-7382 |
Site: | paylesswaterheaters.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Lea King
I am very pleased with the professionalism and the service I experienced with Payless Water Heater. A crew of 3 just removed the old monster (100 gallon hot water heater from the basement) as phase II of an emergency project that started on Tuesday when I found the water heater in a pool of water. Payless sent Donny the next day and he arrived on time and we decided the best way to go is to replace it with a tankless system. Donny came out with Chris and presented several ways to finance the system and we discussed an immediate installation schedule. The following day (Thursday) Donny came before 10am and worked all day to clamp and disconnect the old system and install new piping, electrical and mounted the heater on the side of the house. At different part of the day several other people came in to help since this was quite a large job. Carlos joined around 4pm and the two of them worked until about 8pm and restored hot water service. I was concerned that the old heater would be stranded in the basement but Donny came back with two other guys today and they did an amazing job to haul it out of the basement. Its an expensive system however Its a huge improvement ovver what we had and these technicians are very reliable and knowledgeable. I am more than pleased when they cleaned up the basement too!
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Lynette Monette
Just had my water heater replaced by Payless Water Heaters. Greg O is an awesome technician! He apologized for being late due to traffic, but he was actually within the times he was scheduled to be here with time to spare. He was very thorough and professional. He explained everything to me very clearly, so it wasnt hard for me to make the decision of what I wanted. He left the area clean and went over everything with me when he completed the installation. Great job! Thanks Greg.
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George Kokai
Dave came to our house to replace our 23 year old water heater. He was very courteous, knowledgeable, thorough, respectful of the work place, and pleasant to deal with. Our three and a half year old son was able to sleep through the work, even though Dave had to bring everything up to current building codes. My son is a good sleeper, but still, thats impressive! I found the price to be fair as well. Especially considering the quality of the work was high.
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Sam Phadke
Our water heater stopped working, so I got the repair service from Payless (Sunnyvale) through my home warranty company. The technician was Fahad Patel. He did come on time as was given by the office. Fahad was courteous, professional and knowledgeable. Id recommend Payless and Fahad to anyone looking for a professional work to resolve their water heater issues.
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Karen Phillips
Our home warranty company sent Payless Water Heaters. Wow, what an awesome experience with a true customer service technician.Greg O. came on time, was well informed, was quick and did an outstanding job for us. Thank you Fidelity for sending Payless Water Heaters.