Address: | 1304 Newbury Rd, Thousand Oaks, CA 91320, USA |
Phone: | +1 805-498-9623 |
Site: | aamcothousandoaks.com |
Rating: | 3.5 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 9AM–1PM Closed |
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Paula S
They should have an option for NO stars. Thats what I would have chosen. Back in 2010 I took my work van to Gene and Co for a new transmission. I was under the impression I was getting a new one, based on conversations. Turns out it was rebuilt. It was in the fine print, so that one is on me for trusting them. After several very costly other repairs, a friend, who is a mechanic and who is now employed by a law enforcement agency, told me to run from this place and never go back. He inspected my van and determined that they were playing on my fears, probably due to the fact that I am a woman and was going there alone. My friend even told them to their faces that they should be ashamed of themselves. Fast forward to last Thursday (Sept 2014) and my transmission is slipping. I need another rebuild. Let me state....LESS THAN 30,000 MILES!! My warranty was a joke and I have no recourse. My current mechanic agrees that I was ripped off big time by Aamco of Thousand Oaks. My advice is to find someone else....anybody else.
BO
Bobby K
Went on vacation with my family from Arizona and got stuck in Thousand Oaks with truck trouble. I was so lucky because the closest place to where I broke down was AAMCO here in Thousand Oaks. I was a nervous wreck to get my family safe and back on the road expeditiously and economical as possible. I had the pleasure of speaking with Eugene and he assured me he would do the best he could to get me back on the road ASAP. Not only was I thrilled I didnt have to get a hotel room because Eugene took care of business, but my bill was a lot less than I expected and after getting home back in AZ and doing research, it was more than competitive pricing! I highly recommend Eugene and his AAMCO shop in Thousand Oaks. Thank you so much, Eugene! Stay well, Bobby K-
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Robert Johnson
Called and spoke with Marco who was very accommodating and worked with/accepted Good Sam. Brought my coach in on Wednesday morning expecting to leave it for a few days as it could not be looked at until the afternoon. Leo looked at the problem immediately, diagnosed the problem, and resolved it all within about 45 minutes at NO charge to me and I drove home. AAMCO just got a new customer. A new O ring for a compression connection and a top off for my hydraulic fluid again at no charge. Thank you Leo and Marco for your customer service.
R.
R.S. Bonn
My 2006 Honda Odyssey transmission went out on my way to Santa Barbra last week. The tow truck driver suggested I talk to Gene at Aamco telling me I could trust him. Gene was very comforting and took good care of me and my car. Just today I had my regular mechanic look at my car and he said this Aamco did a better than normal job because he usually has to fix things.Being a single girl I am always worried I will get charged too much but my mechanic told me he thought I paid much less than the dealership. Feel even better now.
EW
ewborgia
Affordable & fast !! This is our second time to the AAMCO in Thousand Oaks. 6 months ago, Our Chevy Tahoe, had a Transmission problem, & the transmission needed a rebuild, & so we chose AAMCO, for the price... Our 2nd vehicle a Acura TL also suffered a transmission problem, so we took it to the AAMCO. Same scenario less than the dealership... Done.. Were happy, thats all
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Mark Mechelin
i called for a price for a tranmission flush the price was 179.00 all they did was a drain and refill and reworked the invoice to show that i checeked two other aamco shopes a drain and refill is 89 dollars when i cofronted gene he said that is what he charges every one i was ripedoff for 90 dollars DO NOT DO BUNNIES WITH THIS SHOP
AN
Ana Chavez
This place is a joke! We got out transmission rebuilt here and 2 weeks later the problem continues. The warranty is a joke!! Had it fixed again and it its taking way to long. It was a priority to them before but now that they are paid in full its not longer a priority! They are liars and crooks!!! Dont waste your money here!!!
CH
Chris C
Gene was the coolest, he got my car fixed up fast. It was nice to be around there at the shop, because the people working there are courteous and warm. They explained to me all the things being done, and that made me feel confident. My car runs much better. I would always recommend this place to anyone I meet.
DE
Debora Roberts
Hi, I took my 2005 Jeep Liberty there after being quote over $5,000 at Jeep dealer for transmission over hall. I had it repaired here and saved over $1,000 and they gave me the 3 year nationwide warrantee. Very satisfied with quick turn around time, price and service, ask for Marco!
JO
Joshua Thompson
After having multiple conversations with Lisa I started looking for a new transmission place. She was extremely rude and little to no care for what I was talking about. Its her way or the highway here. I wont ever return.
CH
Christian Gardner
Had the transmission on my Durango serviced here, the customer service was great , will go back but hopefully not for along time.
AN
Angelo Garruba
I was presently surprised. The manager was a little goofy but the work was perfect and reasonably priced.
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Sue Duarte
Lisa and her crew are always honest and on time with my car repairs. Great service.
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Natalie Joy
Gene is awesome! This place is great they really take care of their clients.
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Ryan McKee
Nice and Friendly