Address: | 6265 Eastside Calpella Rd, Ukiah, CA 95482, USA |
Phone: | +1 707-376-9557 |
Site: | ukiahmoldrestoration.com |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Lorna Catford
Redwood Restoration easily earned 10 Stars! We had black mold from rainwater damage that our insurance didn’t cover (beware “rainwater exclusion” in the small print). Tom Hoover was easily the most thorough in his inspection to give us a bid; he shared his knowledge and observations, and just seemed to have a lot of integrity. His wasn’t the lowest bid, but he worked with our budget, going out of his way with his team to not only remove the mold and fix the damage, but also to communicate along the way, check in, help with some extra work not in the original bid for no extra charge, and generally hold our hand throughout what could have been a worse ordeal. We always felt that he and his team cared about us and fixing our problem – they consistently took time to answer questions, explain, and check in with us. They took photos along the way of our mold and their progress, and shared them with us. We also appreciated that they not only did the mold abatement, but the rebuilding, too. Tom recommended a roofer (none of the restoration people we talked to did their roofing – it’s more specialized), and meanwhile his team gave us a temporary patch good for a month or 2. His Redwood Restoration team members are extremely professional, combined with reasonable, caring, honest and attentive to detail. Tom never made us feel that our questions were wasting his time -- we felt 100% seen as real people with a job that needed doing, not some dollar signs that a big company wanted to rake in. I would 150% recommend Redwood Restoration without reservation!
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nancy chinn
From our first meeting, Tom gave us a careful inspection and recommended a level one cleaning on our smoke damaged home. He helped us understand our insurance coverage, and accommodated my asthma requirements with his cleaning supplies. He followed through a few days later upon our return for an inspection and to answer any questions we had. He was gentle, caring, and compassionate about our loss. We have our home back now, clean and clear of the smoke smells and toxins. I highly recommend him, you will be satisfied.
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Harriet Gleeson
The smoke was so dense when we got home we could see only a few feet into the house. Tom arrived as soon as the insurance wheels rolled, and his kind and knowledgeable manner calmed and reassured us that all the damage could be fixed. A few days later we were home again. He did everything we could have wanted except find the car keys we had lost in the house about 8 years ago. All smells are gone and most importantly, we are able to resume our lives with comfort and safety. Thank you, Redwood Restoration and crew!
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mitchell leard
Ive worked with Tom and Kirt (hope I spelled that right) several times on a couple of different properties and theyre great. They do good work, have great communication and just seem to be really good guys. If you have any problems, feel confident in giving them a call and I guarantee theyll take good care of you.
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Robert Long
These guys are great! I use them for for both my home and at my work. Tom is very friendly and will go out of his way to help in a pinch. They Responsive, Responsible, Quality Workmanship and Very Reasonable Cost. No other company around can beat their services. 5 stars from me.
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Rj Callahan
Redwood Restoration was very helpfull with my situation. I would definitely recommend them!