SEKO Logistics San Francisco

33300 Dowe Ave, Union City, CA 94587, USA

Address:	33300 Dowe Ave, Union City, CA 94587, USA
Phone:	+1 510-690-8800
Site:	sekologistics.com
Rating:	2.8

Location

Photos 6

Reviews 3

Kay Worthi

This must be the worst delivery service in the area. They called me to schedule a delivery time, but proceed to tell me that I must be available between the hours of 9 a.m. to 1 p.m. I told them I work during those hours (like most other Americans). I asked for a weekend or another time window. He (Cesar) says that they are only available Mon-Fri, 9 a.m. to 1 p.m., but will ask about an after hours delivery. This guy never called me back. I had to call them multiple times. They kept telling me they were waiting on approval from the shipper. After over a week, I called the shipper and they told me there was no such thing as an approval process. So, I had to call Seko back. They finally came out with the truth after calling them MULTIPLE TIMES...the only way they would put me on the schedule was if I paid an ADDITIONAL $80 to ship after 1 p.m.!! They had my furniture for over a week. In reality they just wanted more money. Complete rip off. I canceled all current and future deliveries because my shipper only uses Seko. No worries. They can pay to ship the furniture back because Im not paying additional monies to have my furniture delivered during normal business hours.

Hajnalka Turan

BE AWARE... The drivers are dishonest and will try to extort money from unwitting customers. If your delivery says Threshold Delivery, that means they are supposed to deliver the item to INSIDE of your house. Your drive way or porch is not considered threshold.. that is considered curb-side. Two delivery guys showed up at our house within the given time frame and dropped off our couch in the drive way. My wife asked if they could at least bring the couch inside the garage and they said "this is not an inside delivery and our paperwork doesnt say anything about inside delivery - its curbside". Then they told my wife "if you take care of us well take care of you", and my wife asked them to leave. We looked at the paperwork and it said "Threshold delivery". Then we called their dispatch and verified the item was supposed to be brought into the first threshold and into the house. We didnt stop there.. we also called Home Decorators which uses these guys as their delivery service and verified again that the couch was supposed to be brought inside the house. One Star for hiring dishonest delivery drivers.

YOLANDA GONZALEZ

had a sectional couch delivered to my home via a third party company they contract because they do not deliver to my area. no phone call no appointment set up at all. It just happened that I was working from home that day when my doorbell rang and it was a single delivery person. I had to assist him in bringing in the furniture even though it was a white glove in home set up delivery. I have an upcoming delivery estimated in a few days with the same type of setup Im guessing that I will again have no phone call or warning.