Northern California Roofing Co.

859 Cotting Ct, Vacaville, CA 95688, USA

Address:	859 Cotting Ct, Vacaville, CA 95688, USA
Phone:	+1 707-447-5655
Site:	northerncaliforniaroofing.com
Rating:	4
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 36

Reviews 6

Jason Wigle

DO NOT USE THIS COMPANY. They will stop returning calls, they do shoddy work, they do not uphold their contractual obligations, and will initiate a lien process rather than having a dialog around fixing these issues. This company is super shady and dishonest. Use anyone else, literally, anyone else. They installed our roof last fall. The crew that installed it did so in 1.5 days (full tear down and installation). We were surprised by the speed and a little alarmed. We were told in our sales pitch that the crew would consult with us and include us in the process. This crew didnt do that, they didnt even speak English, so attempting to engage them and be part of the process was fruitless. They just slapped up the roof and moved on. Immediately we noticed problems with the roof. They used the wrong size nails on our eves and destroyed them. The roof looked like garbage with tiles sticking up oddly in places. Items that were in the contract like new step shingles, new flashing on the eves, etc, were not completed. Also, though the contract stated that we would be charged $60/hr for dry rot repair we were charged $400/hr. And that is after we complained over the initial cost they tried to put in front of us which was almost twice that! And then it rained... 3 leaks! To Nor Cals credit they came out and fixed those leaks but thats the only credit I will give them. And now I know the only reason they hopped to fixing those flaws was due to the liability they would have incurred had they not fixed them. They are motivated only through self preservation and not through anything resembling integrity. Though our sales person agreed that the roof was substandard, and though he told us they would fix these cosmetic issues, they never did. They stopped returning our calls. They fired our sales rep, the only ally we had. They never took steps needed to conclude our business, including sending out an inspector. We had a PACE loan, which expired. Then, after months of not hearing from them, months of them ignoring our calls, they sent out someone to drop off a ladder for an inspector. We told them that we wanted to be present at the inspection and that we wanted to speak with the owner before we approved this persons presence on our property. They stopped contacting us again. We called, they never returned the calls. Now they have initiated a lien process against us. They are clearly in breach of their contract, having not met multiple items in it. Their craftsmanship is of the lowest caliber. Their customer service is non existent. Its obvious to us that they put up a bad roof and rather than trying to make good on it they are hoping time plus some letters from lawyers will get us to cower and just accept the bad work. Tough luck there. They are in clear breach of contract. So we arent worried about legal proceedings and arbitration. But we shouldnt have to do this just to get the roof we were promised. We shouldn’t have to spend this much effort on our expensive roof! During the sales pitch they kept derogatorily referencing small roofing operations as “Chuck in a Truck”. I wish we had gone with dear old Chuck. We would have gotten a good installation, from a craftsman, and from a business that depends on customer referrals for success. As opposed to this legalese ridden fiasco.

Damita Jones

If there was a way to give negative points I would. I have been trying to give this company business for 3 weeks, they came out and signed the contracts, and measured for solar and never came back, no communication AT ALL, I received no call backs when I called at least 3 times. Worst company ever. I guess they already have all the business they need. Im just glad I know this now before i have them $26,000+. I know they will not be good to work with on warranties or service.

Natalie Rafferty

Wow, I am impressed with the customer service here. Everyone explained things clearly and I was well informed throughout the entire roofing experience. I would recommend these roofers to everyone.

Anonymous User

This is a great company, they were vey punctual and professional. answered all my questions, and made me feel comfortable... id definetly use them again!!

luis rodriguez

this company has some bad drivers on freeway swerving sided to side on Lanes and break checking others aswell lic. Plate 35250E2

Anonymous User

Excellent Service and outstanding work!