StorQuest Self Storage

16400 E Colfax Ave, Aurora, CO 80011, USA

Address:	16400 E Colfax Ave, Aurora, CO 80011, USA
Phone:	+1 720-388-1033
Site:	storquest.com
Rating:	4.7
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 10AM–5PM

Location

Photos 22

Reviews 12

Jeana Foster

I originally called StorQuest because I received a $1, first month advertisement in the mail. When I called I found out that deal was not available because they didnt have a certain amount of units left in their inventory to allow for that promotion. After I questioned the logic, the very nice girl at the call center transferred me to Pam at the Colfax/Airport Boulevard location. Pam was delightful to speak with on the phone and in place of the $1 offer, she offered a first month half price, OR free truck and man. Had it not been for Pam I would have decided it was just a marketing ploy and gone on my way, instead I took the first month half-price deal. Turns out I have more stuff than I planned for so I just upgraded to a 10x25 unit, I still got a great deal and Pam loaned me a nifty cart so that I could transfer all of my stuff from one unit to the other. She even came by on her last round of the evening while I was transferring my stuff and asked if I needed to get some water or go to the bathroom and I know she was very tired. She is always kind and brings a smile and some laughter to my day. The facility is quiet and clean and as a single lady I feel safe when Im there. My car battery died a few nights ago while inside the area. I called the main StorQuest number since the office was already closed and let them know my situation and they said it was fine for me to be there. I spent almost two hours waiting for roadside assistance - there, after dark, in an area thats not considered the best in the neighborhood - but felt completely safe knowing Pam was there and that the area was being monitored 24/7. Pam is delightful, StorQuest is blessed to have her, one would have a difficult time to leave her presence without a smile. There are other storage facilities (including StorQuest) closer to my home but I decided on this one because I wanted to work with Pam and have been very happy with my decision. :) thank you Pam and StorQuest.

Isaac Burke

Love this company and their people! HONEST AND HELPFUL! Toni was just so nice: his location didnt have what we needed but he checked the sister site for us just a few blocks down. He gave us some options that would work for our needs and explained all the costs and requirements up front (all extremely reasonable). Leilani met us at the next place, was happy to show us a variety of options, made sure to show us where the easiest entry/exit points were and showed us how to operate the gate, AND was super patient while we took our time reading over the contract. Really exceptional customer service - these people will not try to trick you into renting a unit, they believe in earning your business.

Douglas Hassell

Reserving my new storage unit online was expected, but the experience in-person to confirm that reservation was sheer delight. Pam, the cheerful, spirited and warm-hearted desk person, made my week. We toured the property, looked at the units before signing anything, and I even got a choice between two similar-sized spaces. With affordable rates, even on climate-controlled units, the in-person experience really clinched it for me. Pam even made sure my gate-code worked properly before allowing me to leave. Well done, Pam. Well done! This is the place to go in North Aurora if you need things stored off-site.

Ayanna Del Valle

This is my first time with StorQuest. It has need a great experience so far. The staff is amazing they have gone above and beyond to get us in our unit. Pam and Leilani have been wonderful. These two beautiful women have gone above the call of there jobs. I could not be more appreciative. They have made moving in so easy even though it was a last minute decision. StorQuest was the first storage place we looked and knew it would be a great fit. The units and property is very well kept. Staff is friendly. I personally THANK PAM and LEILANI

Diliaur Donnovan

Hey! First thing I want to tell you guys about this Storquest located at Colfax Ave that the staff is always friendly and helpful to customers and the facility is always clean at all times. And second thing, its best prices in town! And I highly recommended that this location for anyone that is not only looking for a place to store their stuff in it. But also looking to be treated with some respect and have that peace of mind that all your belongings are in good hands. Thank you, Diliaur K. Donnovan

Tsega Ashagre

The StorQuest here on Colfax been extremely helpful to me especially Pam. Pam was able to find me a good size unit the same day I walked into the store and I was able to move all my stuff in with no trouble. Both she and her staff were very professional. I highly recommend this location for anyone that is not only looking for a place to store their stuff but also looking to be treated with respect and have that peace of mind that all your belongings are in good hands. Thank you, Pam! -Grace

Scott Hamilton

i had a very difficult time with my moving company...they delivered when I was out of town and ended up putting my furniture at StorQuest. Pam and Lea were awesome. the facility was clean and easy to navigate. Staff was super helpful. I had a little miscommunication on my end that could have ended up costing me additional fees and Pam got ahead of it and helped me work through it. Facility recommendation alone and then add the staff and it makes it a much easier experience.

Talisa Brown

Ms. Pam Is great and friendly made it such a easy process with me also her assistant Lia sorry dont know the correct spelling if her name is also great at what she does she made sure to call me daily to confirm my reservation and get me a great price for a unit I wouldnt go any other place from now on thank you for everything you do, have done, and will do to help others or me in the future

Cheryl Clark

I received outstanding service from the moment I made the call to inquire about price and availability to the time I moved in. The facility is clean and organized with very friendly helpful staff. They even have a fundraising program for a local non profit where you can donate your unwanted items, they will sell them at auction and donate proceeds to the non-profit.

kara leiberg

Pam is very helpful with everything. She is always calling when my bill is due even if I do not answer her. She then will call again to remind me you are going to have a late fee. Pam is more than a manager I consider her a friend as I lost my mom 4 months ago . Pam is a keeper if you replace her I will move my stuff out. She us great .. Sincerely Kara Keiberg

Karen Wertz

Ive had my storage here twice now. Ms. Pam has been nothing short of meticulous perfection, when it came to customer service. She is an outstanding lady and a joy to work with. She has recently gotten some help around the place and all the new people seem to be just as friendly!! I would recommend this storage facility highly to anyone needing their services.

markl228

A++ Manager. We had a great experience here. First, we tried calling another place put it was an aggressive sales pitch, which we cant stand. The manager, Pamela, was great. She actually cares a lot about the tenants and their property, she is friendly, and easy to deal with. One of top managers Ive seen and no she didnt tell me to say that. Thanks.