Address: | 2201 I-25, Pueblo, CO 81008, USA |
Phone: | +1 719-543-0600 |
Site: | drurybros.com |
Rating: | 1.8 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
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Frances Martin
Got a recommendation for Drury and called for a bid for a roof repair. Gave an awesome bid and I signed the bid contract. Was told they would be out in 4 to 6weeks as they were a little backed up from the hail storms. I said that works as it is a small repair not a whole roof. That was early August. I contacted them again in late September, was told we were on the schedule for that week we would be getting a call later in the week for exact time.... Nothing happened. I called again in mid October, got the run around from the Secretary at first would call me back, didnt call, I called again, she said they would be out that afternoon. Needless to say my roof is still unrepaired and myself I will not be recommending them to anyone and asking the folks that recommended them to me not to recommend them anymore either. May contact an attorney about breach of contract. In response sir 940 S Capistrano In PW and I still have the contract that I signed.hugely aggravated and disappointed in your service and the fact that owner wont return my calls, even though I have both your cell and work phone and called and left messages on both.
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Mary W.
The March 2017 windstorm wrecked our roof. I phoned Drury the Monday after and someone came to patch and protect the roof. No charge to me, no expectations from them. I got several estimates but was most impressed with Drury. They are local and have been in business for years and I found that comforting. The salesman who gave our estimate was thorough, and explained the process to me clearly. He also gave us a discount, matching another roofing estimate. When the roofers came to replace the entire roof, they were professional and respectful. The last step in this process was having someone come and take photos of our new roof for insurance purposes. That went well, all is settled, and our roof looks great.
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Terry Bowman
I had to keep calling after I signed contract for new roof and gutters to see when work would be started...a year later they put the roof on with the explanation "We havent put your roof on yet?" Now we are waiting for our gutters to be put on and we have called and called. My conversation with IKE Drury when he picked up the phone,"(him laughing) We havent done that yet? HA,HA I will get them out mid-week.....that was a month ago. GUESS WHAT IKE DRURY.....YOU ARE DONE, PATHETIC ATTITUDE AND LACK OF CUSTOMER SERVICE! I wouldnt have Drury Brothers roof my dog house-----
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Natalie Brown
March 2017 we had a terrible storm wreck havoc on our home. We called Drury Brothers Roofing immediately due to several leaks in our roof. They came out by 7:15 a.m. to repair without charge. The roofer was quick and efficient to patch it up, and we didnt have any issues while we waited to get it fully repaired. When they returned to fully repair the roof, it was done so well we couldnt even tell where the previous damaged areas were. We highly recommend Drury Brothers Roofing to anyone in our community!
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Kristen Gadd
Called Friday to have someone come out and look at our roof after the horrible wind storm we had. They stated someone will call me to schedule a time. By Monday afternoon, no call. I called Monday afternoon and they said they would have someone call me that day. Its now Tuesday and no call. Called another company on Monday and they were out at my house within 4 hours. Customer service is key. This company dont have it.
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Brian Bell
Terrible experience. After telling me they were scheduling two weeks out, they kept putting me off and dragged things out for two months without ever giving me a date when the work could be done. I finally had to cancel the contract and rebid the job. Ill stay far away in the future.
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Lew Davis
Drury Brothers replaced the roof on my two story house in Sunset Park. The experience was very smooth from the estimate by Chuck Todisco to the installation and clean up by their professional crew. I would recommend Drury Brothers Roofing to anyone I know.
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Anton Artemenko
Contacted the roofer about a patch job they did a couple of months earlier since roof began leaking in other places and was unable to even get an appointment time for them to come out and take a look. Would not recommend.
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Shanda Vidmar
The crew was very courteous and did a great job in two days! Chuck took great care of us and worked with our insurance adjuster to ensure our needs were met!
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Jerry Mauro
They did a nice job for me. Totally happy with the results!
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Jason Morgenson
Good work. Friendly service.