Vail salon inc

2077 N Frontage Rd W #105, Vail, CO 81657, USA

Address:	2077 N Frontage Rd W #105, Vail, CO 81657, USA
Site:	vailsalon.com
Rating:	2
Working:	9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed

Location

Photos 2

Reviews 4

Anonymous User

If I could give this zero stars I would. Absolutely worst most horrifying experience I have ever had at a salon. I was in Vail for my cousins wedding and made an appointment to have an updo done the day of. I followed the directions to the address on the website and was unable to find the salon - I called the number and she told me that address was wrong. When I tried to mention that their website still had that old address she was very rude to me, almost as if it was my fault I was running a bit late because they had the address listed incorrectly. When I arrived, I said I just wanted a very simple french twist, very sleek and smooth (and had told them this exact updo that I wanted when making the appt a month earlier). The first time she started doing my hair she combed it down to give it volume and left it looking like a birds nest while she tried to twist it. I asked if she could make it more smooth, it looked like a mess, and I could pratically feel her eyes rolling behind me as she took it out to re-do it. After a few times (which I thought was strange for a simple french twist) I was satisfied and asked if she could put a ton of pins in it as Id be dancing all night - a request she obviously ignored. I got picked up from the salon, drove three feet away and the entire updo fell out completely. In a panic now since the wedding was starting shortly, I drove back to have her fix it again and they had locked up shop already since Saturdays are by appointment only. I called and left a voicemail asking someone to please contact me within 30 minutes to fix the mess they just left me with that I paid $75 for. No one ever returned my calls. I ended up going back to my hotel, having my cousin fix my hair, and was out $70 for nothing. I figured the least they could do was refund my credit card so I left a message asking for her to let me know how to go about being refunded and again no one ever returned my calls. I ended up having to contact my credit card company and put a stop on the charge. It nearly ruined what should have been an amazing day with my family. I cringe to think what they are capable of doing with something thats not reversable, like a bad haircut. Avoid this place at all costs.

Anonymous User

I was thrilled to stumble upon Candi Johns Salon while I was vacationing in Vail. I had hurt my knee and was unable to continue skiing with my family. I decided to get a manicure and found her shop. While watching Candi cut another clients hair I said, "Thats the cutest cut ever!". Long story short, I ended up with the very same cut about 40 minutes later. Shes sweet, down to earth and very quick! I had somewhere to be in a short amount of time and I ended up with one of my best haircuts Ive ever had - styled and all! Thanks, Kate from Austin

Clare Bochy

I just left and my hair is a mess. She clearly doesnt know how to blow dry when I have frizzy hair. She didnt point the drier down and now I have a mane of hair before work. I got a lip and waxing service too and that took less then 2 minutes. I dont know about you but all the pesty hairs dont usually come out in 2 minutes. Im very disappointed because she seemed sweet but rushed and obviously not caring about quality leaving the store Ill be waxing and cutting my hair from now on.

Kyle Davis

Liz is very accommodating. Nico got me all lined up