Address: | 88 North Ave, Bridgeport, CT 06606, USA |
Phone: | +1 203-366-5631 |
Site: | familyautobodyct.com |
Rating: | 1.2 |
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Amber Miller
I wish I could give negative stars. We were in a car accident, and the car got towed to Family Garage by the police against us asking to get it towed to a familiar location closer to us. The car was totaled, so about two hours after the accident when we went to pick up our personal belongings, the woman behind the counter told us we had to pay $500 before we could go to the car for tow/storage fees. She then went on to say "its okay, AAA will reimburse the total cost." After calling AAA, we found out that was absolutely false. She then went on to say "you can pay $300 and sign over the title to Family Garage and we will call it even." After driving over an hour to get there by noon to reconcile everything, the wonderful establishment wasnt even open even though we were told they would be there until 4pm. I truly dont understand how this place is even in business. Needless to say, a very nice gentleman who was towing in a car allowed me to get all of my stuff out and told me not to believe the scam this garage is running. Thank you sir, you were a blessing.
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Shanta Perry
My daughter had a car accident near Family Garage (on the same street) in Bpt. Ct. Scottie (Owner) BEGGED!!! Me to allow him to do the work. Reluctantly, I agreed. BAD DECISION on my part. He did an awful job! The front bumper came off the car. He had to complete that at no additional charge. Thats the 1st visit back. The 2nd visit back was the air conditioning system no longer worked. He fixed it with attitude. The 3rd visit back was a cracked axle. He was so rude to my daughter, she took her car and does not want him to touch it again. I cant blame her for that. He (Scottie) had "THE NERVE". to call my Insurance company to report damage to the right front tire. Ugghhh there is No damage to any tire on the car. My guess is hes trying to get additional money to repair what he never completed the 1st time. Family Garage is a complete scam and they wont be in business much longer. To be continued.............
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Eddie R
Well Ill be the odd ball. I was just having a conversation with my co worker about towing services. And I will share with you what I shared with her. Family garage towed a vehicle to my fathers home. When putting the vehicle down on our driveway they struck the side of the home on the way down. The truck driver immediately notified his supervisor, he came back to us and told us to bring the vehicle back at our convenience and they would repair it. Np damage to the home. And the vehicle had mechanical damage hence the tow to the home, once we fixed the mechanical problem we brought the vehicle to them. They fixed the vehicle in a timely manner, a good job done. We had the vehicle foe many years of service. It was a pleasure to do business with them.
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Debra Kaufman
My son was in an accident and had to go to hospital and they towed car from seen. Car was totaled, we went to the garage to get his personal items from the car and told us we owed them $500 dollars to get items out of car and then he raised it to $625 as we were speaking to him. Then he says well what can you pay and you can get your personal items out of the car. This should be illegal they will get paid by insurance company! There probably send insurance company full bill too. RIP OFF! They should change the name of the company to THEIF GARAGE. Will never recommend there service to anyone. I WOULD LIKE TO GIVE NO STARS!
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kir igor
worse service ever! so I had my bumper replaced by them and they didnt do their job right. Bumper was not install properly and has been hitting the road ever since. Brought the car back to them and the owner was super mean - he told me that my tires were oversize and that is causing problem! After I pointed out to him that bumper is detached in couple places he started to yell on me!! And told me hes done and never want to see me again!!! Believe it or not what an old creepy liar!
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venkata konijeti
these people are not good they are very rude they charge more dont have the price for specif there signs shows low prices they charge more front desk lady is very bad dont go with these people even 1 star is also waste want to save your time and money please dont step in to from family garage
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Patricia Rivera
Worse body shop I have ever dealt with, I bought my car to be repaired because my insurance company recommended them and I have had nothing but stress, from day 1, with the workmanship. Not too mention they added more damage to the car. Do not use them, rip offs.
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V G
I would give "0" stars if I could. The most unethical people Ive ever met in my life. Terrible body work, customer service is non-existent. Wouldnt recommend them to my worst enemy. Disgusting people...
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muhammad farhan
No customer service. They Dont know how to talk, rude, bigot, racist and looks like older guy is not human. I dont even want to give them 1 star but there is no choice.
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Anderson Torres
Normal