Address: | 1 Kirby Rd, Cromwell, CT 06416, USA |
Phone: | +1 860-635-5100 |
Site: | mylapels.com |
Rating: | 5 |
Working: | 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 7AM–7PM 8AM–5PM 12–3PM |
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Haley Hart
Bernie and his staff are AMAZING! About a month ago I was wearing a Michael Kors down feather coat and due to a gas pump malfunction while pumping gas, gas sprayed all over the front of me! I was devasted, as I paid a lot of money for this coat...(as you can imagine...) I brought the coat to Bernie, as I have brought all my dry cleaning there for a about a year now and asked him to be honest. I was mentally prepared to throw the coat out :(. I thought the coat was ruined. He was very honest and said he would do all he could, only charging me what the cost was to dry clean the coat, originially- $19! I insisted him to charge me more and try everything he could on the coat. He said no worries and would do his best. I picked up the coat finally today and there is no resenblence of gas!!!!!!!!!!!! AMAZING and truly a miracle. My Michael Kors down feather coat is BRAND NEW!!!!!!!!!!!!!!!!!!!!!!!!! Bernie, thank you so much! You are a miracle worker! :) :) I will shout Lapels from the roof tops and recommend you to all my friends and family! Thank you again! See you soon! :) -Haley
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Troy Nall
Ive used Lapels for a few years now and have never had an issue. Bernie and the other folks working there know me by name and always take time to make sure Im taken care of. Quality work for both cleaning and tailoring. Also, a great loyalty discount program that has saved me a lot of money over the years. Would definitely recommend!
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Ebonee Moses
The best!!! I will never go to another dry cleaner again. Bernie gives you the guy-next-door type of customer service, he remembers your name, what you like, and hes honest. You will be glad you picked Lapels!
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Betty Keehner
Charming store.Good customer service and prices.The dry cleaning is very good