CubeSmart Self Storage
| Address: | 86 State Rte 727, Derby, CT 06418, USA |
| Phone: | +1 203-735-4415 |
| Site: | cubesmart.com |
| Rating: | 4.2 |
| Working: | 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 9:30AM–6PM 8:30AM–5PM 11AM–3PM |
Location
Photos 8
Reviews 10
BY
BYOB PRINT AND DESIGN
Needed to do some spring cleaning and decided to place some stuff in storage. From the beginning I was welcomed with a big smile and was made to feel very welcomed. All of my questions were answered and the General Manager explained everything clearly. I did not feel there would be any surprises charges. Everything was smooth. The office and outdoor facilities were immaculate. I recently used a storage facility in another town and the grounds and even the storage space were filthy. The space I was being shown today was very clean. Truly a good experience. I will happily refer everyone I know to this facility. I do not recall the Managers last name but I recall her first, Joanna. Great job. Thank you guys!
A
Anonymous User
Had unit over 3 years, would pay bill every 3 months never had any issues, Kathy was always helpful and pleasant when dealing with them, the 4 stars is for Derby storage not the new owners CubeSmart, i went in one day to pay bill and found out they took over ownership, never got any type of notice on this or changes, soon as they took over the place, it went down hill, on 3rd month to pay bill i was notified my stuff would be auctioned in 7 days, and they even cut my personal lock off, i never had these type of issues under old management, i paid bill moved stuff out and closed acct, if i could i would give them a negative rating....
DO
douglas briere
Great place to store anything you can imagine. Cars, Boats, Bikes, personal belongings that you dont have room for at home. Great security and 24 hours access. The girl Joanna Thant works there is kick a** . She goes out of her way to work with customers and provide a great business!!!!
MI
Michele Lynett
Very expensive and you must purchase their insurance. They purchased a former storage company. I rate this low because you have to pay a fee to pay online or by phone. I used to be able to call and give my credit card, not anymore.
MA
Matthew FitzGerald
Joanna was very helpful ,She was very respectful to what my concerns were ,When I come to the store she always smiling, Will definitely recommend Joanna at cubesmart in derby to all my friends and family.
TO
Tom Foley
Roberta is amazing! She is professional, helpful and has great customer service. CubeSmart is luck to have her as an employee.
DA
Dariusz Niemczyk #1159
Roberta was extremely helpful and an overall pleasure to be with. She is great with her customers and Im happy she helped me,
KE
Keith Smith
I have had my unit for a while and Kathy and Shar are always professional and helpful. Make renting easy.
JO
John Porter
I have stored here since 2011. Great place but really great people... especially Joanna.
DA
Daniel Loyens
Fair price with 24 hour access. Always clean.
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