Address: | 110 Austin St, Bridgeport, CT 06604, USA |
Phone: | +1 203-333-2812 |
Site: | larosadelmonte.com |
Rating: | 3.2 |
SA
saida gonzalez
BEWARE!!!!!!!!!!!!!!!!! DO NOT USE!!!!!!!!!!!!!!!!!!! THEY MADE A SHIPMENT FROM BOSTON TO ORLANDO!!!! THEY GUYS WERE HORRIBLE THEY WOULD TAKE SHYT WHILE BRING UP THE BOXES TO THE APARTMENT ASKING FOR WATER SAYING ITS TOO HOT FOR THIS SAYING WHAT THE HELL WE GOT IN THE BOXES BECAUSE ITS HEAVY. THEY BROKE MY TV ITS CRACKED THEY BROKE MY MICROWAVE THEY BROKE A HANDFULL OF COFFEE CUPS THEY BROKE A PICTURE FRAME I HAD. THE FEE TO BRING UP TO THE 3RD FLOOR WAS $75 AND I HAD $100 I ASKED FOR CHANGE HE SAID THEY DONT HAVE ANY I SAID WELL.... I NEED CHANGE HE WENT TO ASK THE OTHER WORKERS WHEN HE CAME BACK WITH THE CHANGE HE THATS ALL WE HAD TO ATE .. ( THATS NOT MY PROBLEM ) WHEN THE GUY WAS PUTTING THE STUFF DOWN HE WAS NOT DROPPING IT DOWN SLOWLY. AFTER THEY WERE DONE HE TOLD ME TO SIGN OFF THAT I RECEIVED THE SHIPMENT. WHICH I DID WHEN I STARTING UNPACKING I NOTICED ALL THE STUFF THAT WAS BROKEN. WHEN I CALL FOR THE CLAIM ( SINCE I PAID EXTRA FOR THE INSURANCE ON MY SHIPMENT ) THEY SAID I DONT GET A REFUND BECAUSE I SIGNED THE PAPER THAT SAID IT WAS ALL GOOD WHEN I ACUTALLY WAS TOLD TO SIGN THAT I RECEIVED THAT PACKAGE. IM HIGHLY UPSET THAT THIS CHEAP/UNPROFESSIONAL/GHETTO MOVING COMPANY. I WANT MY CLAIM TO BE PROCESSED AND GET A REFUND FOR MY DAMAGE ITEMS!!!!!!!!!!!!!!!!!!!! I WILL BE CONTACTING THE ORLANDO NEWS/ BBB / ATTORNEY GENERAL / Update: After reporting them to the BBB they still did not want to compensate for the damages stating I signed the form etc ( in which I was mislead about ). Aside from that the head here in Orlando IVETTE was super rude and unprofessional and just didnt care. Unfortunately I had a 2nd shipment sent from Boston before this happened. I will keep you guys updated!! I WILL DEFITNETLY NOT SIGN OFF ON ANYTHING UNTIL I OPEN EVERY SINGLE BOX AS THE WORKERS WAIT OUTSIDE UNTIL I REVIEW ALL AND EVERY SINGLE THING I SENT!!!!
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Eve Madison
Only reason I clicked a star was because I had no other choice. Very messy when I got my stuff back they switched trucks and broke one of my Marbel tables that cost me $3,000 most of my boxes were smashed, alot of broken things. Im very disappointed in them.
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Brendalis Santiago
Quite expensive not too much of a difference between sending one box or either 5 is still the same price almost $200
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Jessica Mercado
great employees great prices they take the time to pack everything. I loved the serves.
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Maria Vazquez
Very good company