Address: | 36 Jencks St, East Hartford, CT 06108, USA |
Phone: | +1 860-528-9337 |
Site: | tandjautobody.com |
Rating: | 5 |
Working: | 7:15AM–5PM 7:15AM–5PM 7:15AM–5PM 7:15AM–5PM 7:15AM–5PM Closed Closed |
A
Anonymous User
Wow, this place truly is amazing. I dented my rear bumper backing into an ice wall, and my usual service garage, Manchester Honda, recommended this garage to me. I went there today and expected a couple of hundred dollars to fix my dent, about 3 inches wide and an inch deep, but the guys at this place took just 20 minutes to un-dent my bumper, and it looks as good as new!! The amazing thing is they didnt charge me for anything, even though I insisted to pay for it!!! Such amazing service. As I walked through their garage, I could see a number of technicians attending to all manner of dented and damaged cars, and I could just see the craftsmanship and pride these guys take in their work, not to mention their intense honesty, something so rare and unusual in this day and age. There were so many cars here being worked on, so you can tell this place is very trusted with lots of business, but on top of that, even though I was just one car out of many, they took a look at my car and fixed my bumper right away! Just incredible customer service!!! I hope you all take your work to this shop! Amazing!!! Spread the word! - Mario, a very surprised and happy customer (feel very guilty about the great complimentary service, but thanks T&J, made my day!)
AN
Andres Calixto
I stopped by T & J yesterday (3/26/2015) with my black Honda Accord. I had a few minor scratches on my front bumper. I didnt want to pay paint the whole thing knowing it would be pretty expensive. Every other place I went to told me they couldnt do anything without painting the whole thing. The gentleman in the front took my car right in after I told him I spoke to Matt. He said he thought he could make it look better and told me it would be about 30 minutes. After about 30 minutes he has me go into the back to take a look. Wow! I could hardly tell where the scratches were in the first place. He has me walk back out front to pick the car up. He hands me my keys in the front and shakes my hand. I asked if there would be an invoice and the cost and he said "its on the house". You dont get this kind of service at any at any auto body shop or even most businesses. They know how make their customers happy. Ill be sure to go back to T&J for any auto body needs. If you need any auto body work done dont consider anyone else but them! On a side note, their shop was amazingly clean, professional, and noticeably organized. Its something you dont see at many car places. Thanks for all the help T & J!
LA
Lawrence Martin
When I recently hit a raccoon damaging my front bumper just a few months after buying my camaro, I quickly took to the Internet to research the best shops. T&J quickly stood out from the rest in terms of online reviews from satisfied customers and also came highly recommended by my insurance company (Amica). Even driving up to the place I was further reassured by the nice cars in the lot -- clearly people that care about their nice cars trust these guys. The staff was so friendly and accommodating. Tim was able to get me on their schedule quickly and even had the guys push out the bumper free of charge so that I wouldnt be scraping the ground in the meantime. I couldnt be happier with the final result! The paint on the replacement bumper was an exact match and the decal stripes perfectly aligned. They even washed it inside and out so it was sparkling when I picked it up! Will definitely be coming back here for any future upgrades I decide to do and will be recommending to family/friends in need of an auto body. :)
JO
Joshua Morse
T & J Auto Body is great! I bumped into a white post pulling into a covered spot and got a paint transfer onto my brand new car, and stupidly tried to wash it off with a kitchen sponge. This lead to some deep scratches and smeared white paint, making my car look quite ugly. I brought it in for a quote, Tom took a look at it and said they could probably buff it out and make it look pretty for about 50 bucks without having to go through insurance or replace the door which could cost over 1500 - I opted for the cheaper option. A lot of places probably would have said replacing the door was my only option, but T&J are very genuine in trying to help you. I brought it in for the work, it took about 30 minutes, and after it was done the car looked good as new! They brought the car up front and just said "Have a nice day!". I tried to pay because I was so impressed, but they insisted it was on the house. Absolutely great service, very friendly staff, and I highly recommend T&J for anyone who needs car work done!
DA
Dagwood Cci
I have not had a need for an auto body shop for some time now, however I must say that these folks have their act together! I am a tough person to please as I have great attention to detail and cannot say enough good things about T&J. My brand new car was damaged and required some paint and some scratch removal etc. and they did an awesome job, they even fixed the swirl marks that the car dealer left on my hood when the new car was detailed and prepped. My new car also had a white leather interior which I was worried about getting dirty and soiled from the techs but when my car was returned to me, I could not find any issues, it was detailed and good as new, (better in fact since the dealer messed up my hood!) T&J has been in business a long time and is a family business, I can see why, they are all about pleasing the customer as it should be, I generally dont write reviews however this was exceptional, great folks to work with!
CH
Christopher Griffin
I chose to go by T&J because of their fabulous reviews, and they did not disappiont!! I stopped by T&J to have them look at a minor problem with the paint on my car. They took a look at my car right away and determined they could likely fix the paint problems in about 15 minutes with some buffing. Less than 10 minutes later, the paint was like new and the car was ready to go. The work that I needed was so minor that they could have justifiably said they werent interested. Instead, they happily fixed the issue in no time! Overall, I had a great and hassle-free experience, and I am extremely impressed with their service. Their office was by far the cleanest and most organized body shop that Ive visited. The owners and employees were all incredibly friendly and hard working. I will certainly bring my car here again should the need arise. I will also highly recommending them to my friends and family.
KE
Kevin Guite
I never write reviews but my experience at T&J is worthy of one. I cannot say enough great things about this shop; they helped me fight my insurance company to get the correct parts so the repair would be done right, when other shops would probably tell customers to deal with their insurance company themself. The new bumper fits the car just like it did the day it rolled off the assembly line, the paint job and blending came out flawless and I wasnt even expecting to have my whole car washed and detailed. Tim and Tom are very professional, very friendly and go way above and beyond to make sure their customers leave happy. If I ever need auto body work done in the future I will not even consider using a different shop and I will recommend them to anyone. If you are in need of any auto body work, dont waste your time looking around because T&J is the only shop you should use.