The Edge Fitness Clubs Fairfield

500 Kings Hwy Cutoff, Fairfield, CT 06824, USA

Address:	500 Kings Hwy Cutoff, Fairfield, CT 06824, USA
Phone:	+1 203-255-2582
Site:	theedgefitnessclubs.com
Rating:	3.8
Working:	5AM–12AM Open 24 hours Open 24 hours Open 24 hours 12AM–9PM 7AM–7PM 7AM–5PM

Location

Photos 100

Reviews 6

Tommy T

The Edge is about as standard as it gets for big corporate gyms. The 45 lb plates weigh 45 lbs, the 90 lb Dumbbells weigh 90 lbs; theres 700 cardio machines and every standard life fitness machine thats in any gym. A lot of the people who go to this gym are fairly nice; and the % self absorbed men and women taking selfies is generally lower than some other gyms. The personal training staff, as is tradition, is a complete JOKE. Most of their resumes include bullet points such as "great attitude towards fitness and nutrition, DotFit Certified, played high school football" rather than "BS in Sports Medicine with 4+ years training X athletes, NASM/NSCA certificate etc." No, their trainers (some are NASM) have DotFit which is a silly business that has stake in Crunch, the Edge, LA Fitness and a few other gyms... DotFit takes about 25-30 minutes to complete and is essentially a power point and somehow many of them manage to be very very very chubby and completely incapable of demonstrating their clients proper form. in conclusion, its cheap and convenient. The weights weigh what they should, its very clean, and some of the locals who go there are pleasant folks. The trainer staff is criminally abysmal, but thats the same at all corporate gyms and generally how it is in the fitness profession. For the price its convenient and clean, end of story. If you expect more than that, or to be trained, look elsewhere.

Kaylee Uszakiewicz

I signed up at the fitness edge and was talked into joining a personal training program. If you want a headache go ahead and sign up here. Theres no one to call to speak to about billing because they throw you around to other people and no one has the answer. The staff has no knowledge about what theyre billing for. I suspended my personal training and no one told me they would continue to charge me for classes. They charged me on both my cards. I went in more then 30 days before to cancel my sessions in JULY and they said I would still be charged $70 in June for classes I DONT TAKE nor approved or AWARE OF. When I asked about the fee the staff didnt have an answer. The personal trainer was very nice and it was not her that I had a problem with it is there personal training manager. This gym is quick to take your money and stingy to help you with your bill. They also said school wasnt important as your body and "how will you preform in the medical field if you are not healthy" which I still attend the gym itself and just didnt want the once a month personal training. and criticized that I was on an externship which was the reason for suspending till July. I guess your body ego is more important then an education maybe thats why they work at a gym on minimum wage for a living.

Catherine Walters

With fitness being so important in our lives, yes the gym is going to be very busy. I often try to go before work in the morning and I get use of lifting weights and using the machines. If people are going to be rude about the machines , you have to let them know they cannot behave as if they "own" the machine. The machines could be used in a rotation motion. All their buddies cant be hanging out using the machine as if they own it. Being on the phone waiting to do the next set is unacceptable. They need to realize other people have a schedules and need to be told by other members that they need to remove themselves between sets ; as they should anyway , thats part of using the machine to stretch in-between sets. Not everyone has great customer service skills this is true. I have yet to encounter any issues with any of the staff. if you want to avoid any infections wipe off the machines before you use it and wipe it off afterwards. I do see many housekeepers wiping machines but the members themselves dont always do that, so your gonna have to take care of your own exposure by wiping down the machines before and after. Only thing I wish they had more yoga classes but thats just depends on the availability of staff.

Anonymous User

This is a nice gym. Its big. The equipment is more than satisfactory, and the free weight section is excellent (power cages, dip station, etc. etc). However, there is one massive issue. Memberships are oversold. Maybe by 200-300%. I have been to probably 30 cheapo budget style fitness clubs across the country and this is ridiculous. You cannot breathe here there are so many people. At first, i figured i would just switch my workouts to early morning ones. That didnt work, I just ended up waiting in lines for the shower as well as any equipment I needed to use that day. This may have a lot to do with it being CT too. I just moved to CT and peoples manners are atrocious. I assume this rolls over to their gym etiquette as well. I think each member should be given a training class on why racking your weights is not the responsibility of the person who uses the equipment after you. On top of all that - the membership was only about 350$ for a year. I can deal with the crowds if that is all I am paying. However, they are raising the prices. I will not be resigning. Not that the gym will miss me. they obviously have plenty of clientele.

D Rabs

BE CAREFUL before you enter into a contract with The Edge! This is a terrible company to deal with when there is a problem. In summary, my wife had a two year contract . Her monthly payment was on auto debit. The Edge had a billing snafu and started charging my credit card. We think this occurred after she used my CC for the child care one day and somehow they retained my card and started charging it in error. This went on unnoticed for 3 months before I saw the charges. I thought this was fraud and called the CC co to dipute it. I received an immediate credit from the CC company. The Edge in turn discontinued my wifes membership . When she figured out the priblem and called to pay the past due amount they told her she needed to pay a "Forgiveness" fee of $49 plus the past due monthly charges. My wife explained that it was their error, not hers, but they wouldnt take any responsibility for the mistake. THIS IS SHAMEFUL! They couldnt care less about whether she stayed on as a customer.

Daley Antoine

My wife and I have been members for a few months. When we first joined I signed up for the training sessions witch were fairly decent. My training ended in December 2015 due to me having to leave the country. I canceled my training subscription in December 2015. February 2016 My wifes credit card was charged for my training sessions that I did not attend and she also did not authorize payments for my training sessions. Isnt this illegal? Apparently when I canceled two sessions due to me being sick the trainer did not put it in the system. Then rescheduled me for the two sessions so it looked like I had extra sessions witch isnt correct. The fitness manager refused to give me a refund and the general manager have not been returning my calls or my messages. Its really disappointing when your gym does this to you. If I wasnt locked in a contract I would not have wasted time finding another gym. Update: My billing issue was resolved.