A-1 Complete Auto Care

655 Boston Post Rd, Guilford, CT 06437, USA

Address:	655 Boston Post Rd, Guilford, CT 06437, USA
Phone:	+1 203-689-5069
Site:	a-1completeautocare.com
Rating:	4.9

Location

Photos 6

Reviews 14

Tina Spakowski

John runs a cream of the crop and honest shop. I have used A-1 for several years now and John has always put the customer first; not just myself but I have watched the way he handles all his customers. He takes the time to get to know his customers. Each time I am there I have observed that I am not the only loyal customer, actually it is the exception to the rule that someone comes in who has never been in the shop before. How do I know this? Because John happily greats people by name and commences to have personalized conversations with them, in the same manner as I am treated. I have needed routine and emergency services and A-1 has always come through with open and honest communication through out the service, which relieves that anxiety of "OMG how much is this going to cost me". I am always been charged a fair and honest price for quality service. If you are looking for the "Old School" mechanic in a quality and modern atmosphere. Look no further John and A-1 Complete AutoCare is the answer!!

Igor Nikonov

I brought my car for check engine light diagnostic, and I already knew the error code and what it means. This error code could be a result of several different problems and I asked to run diagnostic on what exactly it was. I was told that diagnostic would be $90. Several hours later I got a call that the car I set. I went to the place and they told me that I need to go to the dealer to do software update, because they cant run diagnostic without. AND they charged me $110.. For what? For that they cant do diagnostic? Nice. Never go back. It was my second visit to this place. First time I had some issues and they did a lot of unnecessary work, just to charge me extra money.

Courtney LeBlanc

This is the kind of place you want to bring your car! The mechanics know what they are doing and they take every step to make sure you walk out with your car in perfect condition. I took my car here after having a bad experience with another auto shop and they went above and beyond to help me. Jon the owner is friendly and helpful for those who dont know much about cars. He explained everything that was going on with my car in a way that was easy to understand. He was even willing to take me back to actually look at the car while they were working on it. I dont think I could say anything bad about this place, if you have a car take it here!

Sarah Norrichs

While travelling to Guilford from out of town, I had some trouble with my car on the way and wanted to make sure it was safe to drive. Despite my fear of getting raked as an out-of-towner, I was able to get an appointment to have my car looked at the same day. It was conveniently located and I was impressed by the clean waiting area with free coffee and tea, free wireless, and a wonderful play-room that my daughter adored. The mechanics were fast, courteous, and way under-charged me for their time. My only trouble was getting my daughter to leave. If I lived closer, I would take my car there all the time.

Benjamin Moore

This place really is fantastic. My family and I have been bringing our cars here for a couple years now. Through both scheduled maintenance and spontaneous vehicle troubles Jon, the owner, is always courteous and honest. He and his crew work quickly and efficiently and the prices just cant be beat. He takes the time to explain what he did and why, and has even gone out of his to way to fix problems without charging an arm and a leg like other mechanics do. I would highly recommend this place as well for the clean waiting room, there is free coffe, wifi, and tea as well as a nice playroom for little kids.

Victor Diaz

If you are looking for an auto company that will go above and beyond you should look no further! I took my car in after having an horrible experience with an auto company in Florida and they went far beyond what I could ever have expected to fix the problems with my car. Jon the owner was kind and helpful each time we brought it in. His mechanics are wonderfully helpful as well and looked like they truly enjoyed being at work. This place takes care of those that come into see them. They are worth the drive if you live in New Haven or Hartford!

Ryland Chin

Service was amazing. They are quick and reliable. You talk directly to the owner of the store and he is completely honest with you. If your car needs to be fixed he will do it quickly, they do not hold your car like other car shops. The prices are unbeatable. He gives a quote and tells you how much the parts cost market price and how much he gets the for, if the repairs go over what he estimated he does not charge. No complaints, I will definitely go there every time my car needs repairs.

Matt Dyer

If you want a mechanic you can trust, this is it. All of my interactions have been extremely pleasant and professional. On several occasions, despite quoting something, they didnt do the work after digging in because it wasnt really needed. Finally a mechanic where I dont feel like I am getting nickled and dimed with every interaction.

Molly Greene

The guys at A-1 are amazing! My car broke down in Guilford when I was headed home to Old Saybrook. I called around and they had the best prices and service without contest. They saved me a bunch of money and were a pleasure to work with. Highly recommended.

robert smith

Maybe the owner was just having a bad day but I had an appointment and was told it would be awhile. He was extremely rude. Not a good first impression.

Anonymous User

Great service, fast, great prices, my kids enjoy it. I can find time to read my book in peace while i wait. Why would I go anywhere else?

Andrea Nocera

Honest, friendly and great quality of work. I always have a wonderful experience at this shop!

James Wang

Excellent service with reasonable price. Worth the 70 miles drive. Will visit again.

Danielle Elbert

Great guys working there and they are quick!