Address: | 242 CT-34, Monroe, CT 06468, USA |
Phone: | +1 203-459-4244 |
Site: | jensenautomotive.com |
Rating: | 3.9 |
Working: | 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–5PM 7AM–12PM Closed |
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Apples Live TV
Was in town for three days visiting family. Started hearing a weird noise and didnt want to drive back to PA with the noise. Asked Jensen to take a look. They quoted me at $1500 for all kinds of issues like a bent spindle, worn down brakes, among other things. I looked up all the parts he quoted me for..for the highest end things, it came to 5-600 dollars meaning they were charging 900-1000 for labor alone! I decided to pick my car up the next day for a second quote from another place . They repeatedly told me do not drive it, that it is high unstable and unsafe. They charged me $115 just for them to look at it! I then took the car to Parcells in southbury. Within an hour he told me the noise was coming from worn down rotors and he could fix everything for under $225 and would have it in a few hours! Jensen charged me $115 to just look at it! Another mechanic shop trying to rip off out of state customers that need to get home. Shame on you Jensen..I never take the time to write any review but you guys definitely deserve one for trying to rip off an unsuspecting out of state driver.
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Rodger B
I was really pleased when Eddie opened his first shop in Monroe and even happier when the second one opened in Trumbull because its closer to me. I have always been highly satisfied with Eddies work. If he undertakes a repair and in doing so discovers another problem, he will always call and let you know what the issue is and why it should be attended to. But the choice is always yours to get it done, put it off, or go to another mechanic. Never a problem here with a repair for me. And should you have an issue, however unlikely that is, know that Eddie stands behind his work and he is a AAA certified repair shop. I wont go anywhere else.
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Adam Gaber
Jensen Tire is, hands down, the best garage Ive ever gone to for product and services for both tires and many other automotive needs. They are much more than a tire shop, are extremely friendly and flexible to work with, and will go out of their way to accommodate your schedule. They are also extremely fair in price. All that said, what they offer is far beyond other tire and automotive outlets in that they will go out of their way to help you out when emergency situations arise. Ive had them open early and stay late, going way above and beyond to take care of me. I will never go anywhere else, and enthusiastically recommend them.
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Roger LaFrance
I have used Jensen Tire for many non warranty repairs on both of my vehicles in the past few years. they are great to deal with and have reasonable pricing. Their techs are experienced and loyal and the company works in a professional and honest fashion, that you could not depend on in other facilities. I have never had any issues with any repairs done by them and will continue my servicing when needed in the future. I highly recommend this company if you are looking for competent and trustworthy people to deal with.
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John Duval
$31 to mount and balance one tire? They Did swap the replacement to the rear, but I wish they would have swapped the other front tire to the rear - especially since THEY noticed it was worn and the rear is not. Also, I had an appointment but it still took them 1 1/4 hours... Pleasant local service though.
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Diane M Last
I have been a customer for many years. The guys at Jensen are considerate, kind and very helpful. I trust them to do the best for me and my car. They are always pleasant, and knowledgeable. They always have a clean place to sit, coffee, and I would and do truly recommend them to my friends.
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John Bodie
A true one stop shop for all your automotive and tire needs. Friendly staff, Saturday hours and prices that cant be beat ! Forget internet shopping for tires, theyll match most any price and installation is cheaper !
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Bob Bachman
Excellent Customer Service and Repair, very reasonable pricing. Thank You Sean!