Auto Repair Specialists Inc.
| Address: | 57 Van Zant St, Norwalk, CT 06855, USA |
| Phone: | +1 203-866-9986 |
| Site: | autorepairspecialistsct.com |
| Rating: | 3.6 |
| Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
Location
Photos 1
Reviews 5
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Chris Shay
Recommended highly by Ken at Norwalk Auto Craft. I used Auto Repair Specialists twice previously this past year for repairs totaling $2,500 on two cars. Needed new front wheel bearing & hub assembly. Was told the cost was $321 for the part for each side. I told Tom I saw reputable mfr parts for $100-125 new (Timken, Moog). Tom told me I couldnt get that part for $100, no telling where it came from, must be shoddy quality. I asked again later if he was sure of the parts price before agreeing to proceed. Parts from Auto Parts Intl were billed at $643.64 as estimated. Tom pd $201. While I have no issue with the typical markup for labor ($96/hr), Tom made $442 for parts costing $201. Standard markup is 40-50%, meaning an item w/ a $200 cost would be marked up to $360-400. Worse yet, he directly lied to me saying you couldnt find that part for $100 when thats exactly what he paid. Quality work but be prepared to pay MSRP (an artificially high number) on parts, not the typical markup.
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Robert Wilson
I recently brought my BMW to Auto Repair Specialists for a nagging engine problem. (This after 3 unsuccessful trips to the dealer with a total cost of $1800). I was immediately impressed with their professionalism and attention to detail. They took the time to properly diagnose a rather obscure problem with the Crankcase Ventilation system and repairs were made that fixed the issue 100%! This car has never run better! Their pricing was completely reasonable considering their use of top quality parts and the very high skill level of their technicians. I will definitely return to them for all my future automotive needs and highly recommend them to all my friends and colleagues.
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Susan Ingram
These guys are so honest it hurts. Have brought my 17 year old car there for 4 years. Theyve never charged for unnecessary work. In fact, several times they found small repairs when I assumed major issues. Much better mechanics then the dealer. Only thing is that sometimes they get backlogged.
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Toby Weisbrot
Mulqueen and Mitchell is gone, its now Auto Repair Specialtists, ive had my vehicle served there MANY TIMES, Tom and the guys are great, professional service and I dont feel like they are trying to empty my wallet! Honest and fair. Thanks Tom!
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Attila Polacsek
The guy told me that he can look at my car if i go there now. I got there in 5 minutes and then he said he doesnt have time, i should go back four days later.