Address: | 380 W Main St, Simsbury, CT 06070, USA |
Phone: | +1 860-674-1835 |
Site: | ulta.com |
Rating: | 3.9 |
Working: | 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 10AM–9PM 11AM–6PM |
A
Anonymous User
The Ulta store is fine, my particular problem was with the woman working the brow bar at Benefit. She offered a free brow waxing and before I knew it she removed my perfectly fine eyebrows in order to "install" an arch with a brow pencil. I do not wear a lot of makeup, so drawn on brows look RIDICULOUS on me. Needless to say, I was then backed into a corner to purchase this brow product or walk around with half eyebrows until they grew back. Benefit needs to do a better job of hiring QUALIFIED people to perform these services or do not offer them at all. I had NO idea she was locking me into purchasing a product I had no need or desire to have. It was an under-handed sales tactic. My relationship w. Benefit has been sullied as a result. Any one interested in a $30 brow shaping kit? I have it, dont need it and my brows look FINE.
LA
Larrina Duncan
Let me start with I love the outcome of the brow bar. However, they need a better system. I cannot tell you how much of my time has been spent standing around with not a person in sight, no one from another area coming over to offer assistance, and no sign of when someone will be back. Yes, I could make an appt but often I have to go when I find time. Is it to much to ask to get a $5 sign that says they are on break or lunch and when they will ne back...
20
2019Ashley J334
I asked to get my highlights done and and she gave me lowlights. When I came back the next day to get it fixed, the lady (Veronica) was very rude. When i showed her a picture of what I wanted, she basically said she was not going to do that. Veronica does not know the phrase "the customer is always right," and she was extremely unprofessional and rude. If I could give 0 stars, I would.
A
Anonymous User
I have been a dedicated customer to Ulta since they opened last year. Amazing store, attentive employees, clean and welcoming atmosphere. The salon staff is wonderful and I love getting my brows done at the brow bar; I leave beautiful every time. Thank you, Ulta!
TR
Trisha McCarn
I love the beauty professionals. Julia and Erin in the Brow Bar are so talented and I love Gina, Veronica and the girls at the salon.
A
A M
Great store with great items. I wish they would get some older staff instead of hiring the young know it alls
DA
Darlene Webb
Our favorite of all of the ULTA stores. The salon is also great. Amy is wonderful as a colorist.
MA
Mary Wiggins
loved store. service was good except she was too busy to help me find items
KA
Karen Cromack
The women that work here are very friendly and helpful
EL
Elaine Arthur
Prices are right, great variety of everything I need
A
A Zwolensky
Good location. Has it all.