Address: | 29 Babbs Rd, West Suffield, CT 06093, USA |
Phone: | +1 860-386-6116 |
Site: | moderndesignssalon.com |
Rating: | 4.5 |
Working: | Closed 9AM–5PM 9AM–5PM 9AM–8PM 9AM–8PM 8AM–2PM Closed |
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Nicole Morton
I HIGHLY URGE YOU TO FIND A DIFFERENT SALON I had my first visit to Modern Design yesterday to have a few highlights put in and a trim. My grandfather passed away and my husband has been away in the military since Nov. Next week is the funeral and my husband finally comes home. I wanted to look nice so I scheduled my appointment. My appointment lasted 4 hours and did not include a blow dry so when I left I thought everything was fine. When I got home and my hair dried I could see the extensive damage that was done to my hair. Instead of a trim, I had 4" taken off and it was completely uneven. The highlights werent highlights, it was a blotchy dye job and was neon yellow. My scalp was on fire and I was in excruciating pain. I drove over an hour away to my previous stylist before I moved and she told me I had extensive chemical burns on my entire scalp and that it looked like I bought a $7 box of color at CVS and let a five year old finger paint in my hair. Chunks of hair were falling out just from touching it because of the extensive damage caused. I called the owner of the salon letting her know what happened and asked for my money back. She refused. She blamed me and my well water for the color and basically said I was lying about the pain I was (and still am!) in. I had to take Tylenol last night to fall asleep through the pain. I went into the salon and she finally gave a partial refund but I am still out $70 and dealing with excruciating pain and extensive damage to my hair. Ive never been treated so poorly before and Ive been in tears all night and all day over the damage and pain. Im stunned that a business like this is still running. I fear for their customers.
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Kim Starkey
Wonderful salon. I think Ive been going to Aimee for over 5 years now. I love my hair every time I leave. She does an amazing job. Deva cuts are the way to go with curly hair so easy to manage and style. My kids both get their hair cut with Traci and she does WHATEVER you ask. My son has had some crazy styles and they never leave disappointed. Great salon.
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Brooke Depelteau
I love Modern Designs Salon! Everyone who works here is super friendly and professional. Aimee has been doing my hair for over two years, and shes a genius. Shes excellent with color--she knows what works and what doesnt--and she always does amazing work. My hair has never been healthier, and Ive never loved how it looks more!
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Lori Beary
This is a great salon. Everyone is very friendly. I have been coming here since March and Traci does an awesome job on my hair. I get a Deva cut and she figured out an awesome rose gold color that I love. She is very personable and I enjoy getting my hair done here. I am always pleased with the results.
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Jaimie Sintoni
100 % WORTH IT!!! Aimee introduced me to the Deva cut over 5 years ago and Ive been going to her ever since. Ive moved away and come back so many times. I even drive from Boston to see her and I look forward to getting my hair cut by Aimee every time. Thanks for a great cut every time.
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Pam Hebert
What a lovely experience. The staff are knowledgeable and kind. The shop is spotless and comfortable. The massage head-washing stations are amazing! I was given a perm that is soft and well-cut. I am still getting rave reviews :) KUDOS to Holly and the Modern Designs Salon!!
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Jennifer Welles
I have been going to this salon to see Aimee and Tracy since the beginning! The salon itself is beautiful and the products they use are awesome! They are super friendly and talented! I feel beautiful every time I walk out of the salon!! Keep up the amazing job!!
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Jason Fletcher
Sheesh, where to begin: -Friendly staff -Massage chairs -Affordable -Knowledgeable -Clean, modern design Definitely taken the place of my main hair salon. Its nice having someone with input and understanding of current trends and styles.
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Gillie Booth
Ive been coming here for years and my hair has never looked better. Aimee is excellent with both color and cut and I love how she always listens so carefully and works with me when I want to make a change.
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Heather Taylor
Made an appointment arrived early was not taken till 20 minutes after my scheduled time Got hair colored and was left with ring on my forehead of color. Had to ask how to remove before i left.
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Jean Redekas
I have had my hair done by Traci for the past 3 - 4 years. I have always been happy with her services. Shes very knowledgeable about all her services plus shes fun to talk to.
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Wendy Hart
I never leave here disappointed. Traci does a fantastic job and I always love what she does with my hair. Very clean and would highly recommend them..
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Evan Moreau
Modern Designs Salon is my go-to for getting a cut. Aimee and her stylists are professional, clean and keep up with the latest styles and trends.
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Debra Mlinek
Great Salon! Ive been coming here since they opened. Would not go anywhere else! They are experts with Deva cuts for naturally curly hair!
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Deana Pileika
Always pleasant, enjoyable, clean and all around awesome! They do an amazing job here and always answer any questions you have!
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Zach Cyr
Amazing salon with very good prices and the friendliest staff, I am never dissatisfied with my cut and have a good time!
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Salema Sekkal
Ive been coming to get my hair done at this salon for over 3 years. Pleasant staff and never leave dissapointed!
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Tim Mulligan
My experience here has been consistent every visit, a real one of a kind barber shop!! Fresh cut everytime.
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Randy Goldberg
Just got my hair cut by Traci. She did a great job as always.... Thanks for getting me in early.
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ltencati
Loved my visit today! Extremely friendly and energetic staff. Tracy and Ariel were spectacular!
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Heidi Wilson
Tracy is an excellent hairstylist. She makes sure that any color you pick is right for you.
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Lorie Stacy
Betsy is an awesome stylist!! Thanks for getting me ready to return back to school
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Michaela Donnelly
I finally found my salon. These ladies are pros! Such a treasure in town.
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mark bonnot
Great haircut, great conversation, very nice people, good price.
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Anna Mackay
Great place and Betsy is an awesome stylist.
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Dianne Fletcher
Great curly hair place!! Thanks Tracy!
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su bunting
Fabulous love these kids
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David Bray
Quality service.