Cunliffe Auto Body

23 Hartford Turnpike, Vernon, CT 06066, USA

Address:	23 Hartford Turnpike, Vernon, CT 06066, USA
Phone:	+1 860-643-0016
Site:	cunliffeautobody.com
Rating:	3.8
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–4PM Closed Closed

Location

Photos 6

Reviews 4

T-

T-Bone Steak

I went there to setup an appointment and got a pretty decent quoted price, which I was happy with. Well, when it came time to drop off the car, I wasnt so happy. The morning I dropped it off, like what was agreed upon, I was told to reschedule. I drove 35 min out there to the auto body before work and made my girlfriend also miss work so that I could do this and the guy tells me they are too booked up. Youd think, a company that has been around for as long as they have would know by now exactly how long each job should take? I was told to come back in 2 weeks and the man claimed he did not overbook and that jobs take longer than expected. Never once before have I been delayed like that due to "unforeseen issues". This is a fairly standard practice and these kinks should be ironed out. So not only did I was over an hour of my time, I didnt get an apology whatsoever for this delay and I didnt even get a courtesy call telling me that this wasnt going to work. I would not be upset had they simply called me either the business day before or that morning that it wasnt going to work, at least I wouldnt have wasted my time. Another thing worth noting, by now, every professional place uses a computerized system that allows them to properly estimate the labor hours for each project and schedule it in such a way that something like this doesnt happen. I was not the only person that was either put on hold or turned away that day due to overbooking.

Robert Galan

I was extremely impressed with the craftsmanship and the minimal downtime I was without my new Subaru. Nobody could tell it was in an accident and the color match was exact. It was worth the hour-plus travel time from Torrington for the perfection in results.

Meg Morrison

They did a great job taking a dent out of my lease. The quality of the job was excellent and the price was fair!

Nick Lavigne

They did an absolutely amazing job on my Subaru BRZ!