Elmwood Automotive LLC

55 Talcott Rd, West Hartford, CT 06110, USA

Address:	55 Talcott Rd, West Hartford, CT 06110, USA
Phone:	+1 860-949-4444
Site:	elmwoodautomotive.com
Rating:	4.2
Working:	8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed

Location

Photos 9

Reviews 14

jess r

Truck 14. Two stars because I made it home safely. Service was slow once he arrived. Explained he was a mechanic, & how he could easily make $1000 a week which would be more than hes making now. The flirting was a bit excessive since I didnt want to be bothered at all after the type of day I had. I do not want to be called "ma" or "boo".He asked me if I had a boyfriend like that was a relevant question about my car. During the time of his service he was on the phone with someone. This includes driving which seemed to distract him because I instructed him to turn left and he made a right. Had to stand in the cold because I wasnt allowed in the front seat until he was done. Maybe thats the policy? His attitude definitely changed once I said I had a boyfriend. Very uncomfortable encounter. Ive been towed by AAA associated companies before and havent been as uncomfortable as this one.

Giuseppe Maselli

Driving to work last week I was coming to a red light and I couldnt stop at all. My brake lines went and my foot went straight to the floor. Eventually I slowed down and immediately called Elmwood Automotive. They came with a flat bed within 15 minutes and dropped me off at work. At end of business day I was picked up and brought to the shop where my truck was ready to go. I was very impressed with the promptness and customer service. The owner Sergio was very easy to deal with and his team went above and beyond to make sure I didnt lose a day of work and my truck was done promptly. Thanks Elmwood Automotive!!!! A special thanks goes out to Miguel and Joe!! Thanks guys.

Arman Haidari

I scraped the bumper of my car a few months ago and had no idea where to go. Someone at Modern Tire in West Hartford recommended calling Sergio at Elmwood Auto. I am extremely happy I took their advice. Sergio not only fixed the scrape I knew about - he also went out of is way to find another spot that needed a little work and fixed it up at no charge. Service was prompt and friendly. Pricing was fair: I got two estimates before going to Elmwood, and Sergios price was right in the middle. And four months later - after all the snow and salt nature could muster - the paint job is still like new. The next time I get in a "scrape", Elmwood can count on my business.

Jerry Reed

Please be aware that, when calling Elmwood Automotive to tow your car, in addition to the towing charge, you will be charged $260.00/hour for their time. My car was towed less than 1 mile from the accident. The breakdown of my fee was as follows: Towing charge= $88.00, Mileage(1 mile)= $4.75, Time on Scene(45 minutes)= $195.00, Storage(2 days)= $72.00, Speedy Dry= $30.00..Subtotal= $389.75, Tax= $24.75, Grand Total= $414.50. Also, please be advised that this is one of the towing companies that the West Hartford Police calls when they are on scene and you do not specify a towing company.

Tiana Stanley

Truck 8 driver was very rude and kept asking me about my personal life i was very unhappy with my service with elmwood he took his time getting out of his truck and then kept talking more the help me out my kid and i was cold i wouldnt have elmwood help me again...i also had a driver in truck 24 who helped keep my kid warm as he opened my door for me he is the one driver i liked and was great thank you truck 24 your the best elmwood is lucky to have you...hes the only reason elmwood got two stars

Ryan Dight

This shop literally saved my life. My car broke down on 84 right outside of Hartford and I managed to limp over to their shop. I called 5 different shops in the area and the staff at Elmwood were the only guys willing to help me on such short notice. The whole staff was super friendly, and helped fix my car within 12 hours. Would definitely highly recommend.

Serigo Amaral

Here at Elmwood Automotive, Im very proud of our team for going the extra mile in helping all of our new and existing customers with our services of 24 hrs Towing, Autobody repair, and Mechanical repair. We strive in keeping their vehicles on the road!! Thank you so much for all the great reviews and we really appreciate all your business. Thank you Sergio

Jahlight Delsol

This company took care of me as a person and made sure my vehicle was top priority. Fast and friendly service. At a very busy time they were there in no time to tow my car and begin the process of inspection and repair. They went above and beyond my expectations. I recommend them to anybody who wants the type of experience I described.

carrie g

I needed a tow from an accident I was in on 12/12/16. It was a pretty frightening experience for me. I was picked up and towed by Johan who was so calming and kind - not what I expected from a tow! Although I used a body shop near my home, I would recommend using them based on this experience!

Andrew K

I have only good things to say about Elmwood Automotive. They took my car in, sourced parts for it (I had wrecked my 5-speed transmission) and offered a fast turnaround time at a reasonable price. Everyone there is honest and hard working. I will be bringing my car back for future maintenance.

Darlene Tate

I am extremely satisfied with the service I received from Elmwood Automotive. They are prompt, courteous, and their pricing is reasonable and affordable. I highly recommend them to anyone needing auto repairs. Thanks so much for your wonderful service!!

lmn1tjd131

Extremely pleased after using Elmwood automotive today to tow my disabled car. I had called for roadside assistance through Hyundai and Dave from Elmwood arrived. Very professional and pleasant. I would use them again if I needed a tow.

Gregory Spear

Great service and reasonable prices. I service my personal car and my companys trucks here.

Amir Jukic

I was waiting 3 hours for tow truck and he never showed up and wont pick up the phone