Address: | 3111 Philadelphia Pike, Claymont, DE 19703, USA |
Phone: | +1 302-798-3635 |
Site: | aamcoclaymontde.com |
Rating: | 3.6 |
Working: | 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM 8AM–5PM Closed Closed |
MA
Mark Castelow
My "Check Engine" light was on and I decided to have AAMCO check it since they advertise and offer a FREE check. I stopped by Sunday afternoon and discovered that they were closed. On Monday I stopped by on my way home from work, around 4:10 pm, thinking this would just be a FREE couple of minutes check. They would just plug in their code reader and bam then the sales pitch would start. I spoke with Nick, the manager, who suggested I leave the vehicle overnight and they would check it on Tuesday. For me this was not workable since I needed the vehicle for work. He asked how soon I could stop by on Tuesday and I said I could re-arrange my work schedule and be there by 3:30 pm. He said that would be fine since he would be expecting me. On Tuesday I arrived right on time and Nick was ready to have the FREE "Check Engine" service performed. This is where things came to a major slow down. Not only did they check the codes they also put the vehicle on a lift to do a thorough check because of the number of codes that were in error. Now, heres the real kicker; they suggested that more than likely the problems were covered under manufacturers warranty and that I should pursue the issue with the dealer. What a pleasant experience!!!!!!! Kudos to Nick, Bob and Ken.
LE
Leon Wierzbowski
Excellent service. Since finding this place, I trust no one else to diagnose and work on my vehicle. After moving away in 2007, I still travel the distance to have my vehicle serviced. With every oil change, my vehicle is completely checked over for any hidden problems or safety issues. No work is ever done without a complete understanding of the problem and my authorization to have repairs made. It is difficult to find the trust I have with this business. Nick is the best person to run the front desk, he listens and does everything possible to have any work done in a timely manner. Bob is a competent and thorough mechanic. He and his crew treat my vehicle as their own and will spot even the smallest of problems and I trust them if they tell me everything looks good. I recommend this business to everyone, in short, great customer service and excellent mechanics.
LE
Leah McRae
Customer service was outstanding! Im from Virginia and was visiting nearby relatives when my transmission had a major problem. I managed to get the car to the Claymont Aamco. Within less than an hour they had checked it out with the computer. Long story short, we had a difficult decision with no good options. The trans had been rebuilt less than two years,14,000 miles ago but was no longer under warranty. We tried to get our place to give us some kind of deal to fix the car, but nothing doing. Claymont Aamco was so helpful and gave us time to figure out what to do. We took 3 days and changed our minds many times, with no pressure at all from Aamco. Nick and whole staff were wonderful to me. They also have an arrangement with Enterprise and I got (what I consider) a great deal and once I decided to get the rental, Enterprise picked me up within 10 minutes. Awesome!
KO
Kortne Smith
I had a wonderful experience at this business! I walked right in and was helped immediately. Before I brought my car to Aamco, I had someone else attempt to fix my car and they failed. Aamco quickly discovered the issue and fixed the problem. The service was great, quick and the staff was kind and very knowledgeable. Having little knowledge about cars and transmissions they made it easy for me to understand. I plan on coming here for my car service for now on! Extremely pleased and grateful for their help!
KA
Karen Glaccum
After leaving my sons car there for 3 days. They called up and said it was 2 motor mounts and 2 transmission mounts. And they said it was going to be over $1000. I then called my mechanic and said that is impossible. Never heard of them Going all at once. After paying $135 for nothing. I took it to my mechanic and it was not that. This place is a rip off. They have no idea what they are doing. They had my sons car for over 3 days and still diagnosed it wrong. Nothing but a rip Off. Horrible.
ME
Melissa Douglas
Union Park Jaguar told me that I needed a new transmission which totaled $11,400 parts & labor. I decided to get a second opinion, and I am so glad I did!!! I only needed a small repair to the transmission, which only cost me $647. Im so glad I didnt get rid of my car... My car runs like its brand new! Lee & the other guys there were professional and patiently answered my questions. I will be back to have my car serviced, and highly recommend them to you!
ER
Ernie Lowden
These guys ripped me off. Went there for a transmission problem on my 98 truck. When I went back to pick it up, after paying the 2200 dollar bill it was still leaking transmission fluid everywhere, the transmission problem still persisted, they left cardboard trash under my hood, and did not diagnose the other problems with my truck like they said they would. The assured me the truck was fine when it clearly was not.
LE
Lehron Lang
I had several issues going on with my 2000 Cadillac Deville and it needed professional service and thats what I received from AAMCO. My car is an older car but with service like what I received it is no telling how long it can continue to be on the road. Thanks AAMCO, L. Lang
DO
Dom Fan
Went here one time spent a ton of money asked them to remove a heat shield from my car because it was rattling and making a lot of noise.......they told me it wasnt the heat shield that I needed a new catalytic converter which would have been $800. Took it to an honest mechanic who said they lied it was just the heat shield and took it off for me. The mechanics here will lie to you. Be careful
YO
yo espn
Dishonest place gave a quote in the morning and charged me more $ in the afternoon. The Dennis guy was one arrogant and unfriendly person and argued with me when I refused to provide DOB during credit card authorization over the phone. But the worst part if the work done there required additional work afterwords
VA
Vanessa Delmerico
Nick is a friendly and familiar face at AAMCO and the customer service is great. AAMCO is reliable and I can always count on a quick diagnosis and a phone call when my car is ready to be approved for service or picked up.