Address: | 555 6th Ave W, Bradenton, FL 34205, USA |
Phone: | +1 941-778-0773 |
Site: | airandenergy.biz |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours |
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Neil Johnson
This is the worst customer service I have ever had. Last year We purchased a new air conditioning system from A and E. In April we had an issue with our ac. When I called for service I asked if we could use our VIP program to cover the call since the tech told me it would. A couple weeks later we had another service call different than the previous one. So we were billed and paid for another service call. I decided that we were not happy with the service and not allowing our service calls to be covered by our VIP service. I asked or a refund of our VIP service. I was told by Jessie that we would be refunded our $174. When I got my credit card statement we were reimbursed $140. When I called several times no one would talk to me about it, even the owner. I know $35 doesnt seem like much. It is the principal at this point. I have never had such poor treatment. I would never use them again for anything. I will be sure to tell all of my friends too. This is not how you treat customers!!! Neil Johnson
DA
Dan Haywood
After several attempts (service calls) by another firm to fix my air conditioners recurring problem, I finally called Trane. They referred me to your company. I called forthwith and was "shocked" by Bonnie when she immediately set up a service call that very afternoon. And then I had another "shock" when Jim called informing me he was on his way to the residence, We met there and he immediately got to work. Within 30 minutes, he had found the problem and replaced the inoperable part. He continued to check and test the system to insure it was operating correctly, explaining to me what he was doing each step of the way. Thank you very much. SERVICE BEYOND COMPARE from two GREAT employees. I definitely know who I will be calling in the future.
RA
Raul Raymundo
I would like to commend your AC installation team (Anthony, Casey, Adam. and David) for the outstanding work they performed regarding the replacement of the AC ducts and the installation of the new AC system in my home. The team was courteous and professional in their dealings with me. Moreover, the team is very knowledgeable of the work they do. Anthony, Casey, Adam, and David are great assets to your company. As well, thank you for the note card you sent to me. It is a very nice gesture indeed. It shows how much you value your clients. I am looking forward to the beginning of a good business relationship with you and your employees.
JO
joan farnham
Outstanding!! Recently our A/C system quit working and after calling for A/C repair, it was determined that it was time for a new system. We received quotes from 3 local companies - the level of professionalism, thoroughness and service we received from Air & Energy was what sold us. Your sales manager, Brooks, is top notch as were the installers, Luis, Tom and Adam. I will recommend Air & Energy without reservation to anyone needing your services. Thank you for an outstanding experience!
JO
John Kotsios
We had issues with an older AC unit and was time for a new one. Called Air & Energy along with two other companies for quotes on a new unit. Air & Energy was very professional and knowledgeable. We felt confident with A&E to install the new AC unit. Keith and the team of installers did a great job. Will call A&E for electric and plumbing jobs too.
ED
Edward G DeLosh Sr
Owning a business that relies on Service Vendors on a daily basis needs to be sure that calls are answered and service is prompt. Air & Energy provides our company with excellent support 24/7/365. Thank you to Team A & E!
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Sherry Crews
My employer, Dana Gerling used this company and was very impressed with their service and Dustin was great to deal with and we feel very happy to have a new company looking out for our AC needs.
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Reed Mapes
2 thumbs up for Air and Energy. Had nasty issues with the water pressure in our home. They had their man come by and had it fixed in less that 20 minute.
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Burne Hill
If you need a one stop shop service provider in the Bradenton area - these guys are my home service technicians - locally owned and operated
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Hunter Gman
Best Air conditioning, electrical and plumbing company I have ever dealt with
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David Flickinger
Terrible, terrible, terrible Wont fix vent line issue they installed.