Pep Boys
| Address: | 2417 Cortez Rd W, Bradenton, FL 34207, USA |
| Phone: | +1 941-739-1525 |
| Site: | storelocator.pepboys.com |
| Rating: | 2.9 |
| Working: | 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 8AM–8PM 9AM–5PM |
Location
Photos 1
Reviews 7
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Jazmin Huertas
Bad service this people are just here scaming people, I went there because I needed an alternator for my 99 mercury cougar $700.00 later I left and had to come back as the alternator was huming I pulled in one of there clueless mechanic looked at me and had the nerves to tell me that it was not the alternator huming that it was my motor I responded back to him asking that if it was my motor why it didn't do it before they put the alternator in he reply to I don't know but that is your motor so I left with my problem not being resolved a week after I notice my lights fleakering so I ask my dad as he is a mechanic out of state and he told me is was my alternator going bad, ask my brother and a couple other mechanics and they all told me the same thing so I proceed to go back to pep boys and told them about my problem and they said they wold look at it so 30minutes later they came and told me that there was nothing wrong with my alternator and that my lights were find. Here I am 11months after and my car is sitting in the drive way because the alternator they gave me was a bad one so now I have to pay some one for something that PEPBOYS should have fix when I came in to get it fix and they didnt, PEP BOYS MECHANICH SHOULD BE A SHAME OF THERE WORE AS A MATER FACT PEP BOYS SHOULD BE A SHAME OF THERE MECHANIC I would not recommend any one to go to any pep boys save your money and go somewhere else where they not going to take your arm and leg for they charge. Hope this review can help you in some way
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Stacy Forehand
I find this location to be useful for small things such as oil changes or diagnosis only. I had to be towed there one weekend when nothing else is open and they couldnt figure out the problem but assured me they tested several things and it wouldnt be anything big. Called me a few hours later and it was something big, an $800 repair. We didnt have $800 at the time, so they said we could leave the van there until we could get it towed, so long as it was within a couple weeks, so it was inside the locked up area and wouldnt get broken into. I went to pick the van up they had left the key in the ignition for over a week and killed the battery. They told me just jump it and I would be fine, but of course the battery wont ever recovery totally and I will have to replace it faster than I should have. It was a brand new battery too, 3 weeks old at the time. They also have had trouble diagnosing. My van would start and then randomly not start. Of course every time we got there it would start again. They would tell me things like it was out of gas and that was the only problem, when it wasnt- the fuel pump needed to be replaced. Over all not very pleased with them.
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Zach Azimi
I drive all the way from central Sarasota, for both vehicles, and heres why. Other than a nice, professional staff and clean facilities, but also due to their going "the extra mile." Last year, Jiffy Lube over tightened the oil drain plug on my BMW ///M Roadster. Once the motor heated up, the *hollow* plug cracked and drained all oil from my motor as I was driving. After hearing the lifters get loud, I checked and called Jiffy Lube about it. They refused to own up to it, so I called corporate, which was rude to me. Mind you, you are very lucky to back out a hollow drain plug, as it might fall in the pan ($1,000 repair on that car). Pep Boys not only backed the bolt out, but put a new one in, did my Royal Purple oil change ($100) and COMPED the WHOLE service. I was amazed. They didnt do anything wrong, yet the paid for their competitors mistake. Theyve earned my loyalty, and that of many of my friends. If you live close, make them your exclusive place to go. I have no ties to any of the workers, its simply good business that compelled me to write this.
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Anonymous User
What an terrible experience and a complete waste of time!! When I got there, the guy told me it would be about 45 minutes for them to take in my car. All of the mechanics were basically standing around doing nothing. Two and a half hours later, they finally bring it in. Mean while, they are taking other costumers who came in after me. They couldnt even fix what I wanted them to, because they felt as though they would try and sell me an $800 part which I dont even need. That must be how they run business, by trying to rip off women, assuming that they know nothing about cars?! Needless to say, I refuse to give theyre scam artist mechanics any more of my money.. When I got home I noticed greasy black finger prints all over the hood of my white car. Really?! These people are that inconsiderate, blind, or stupid that they couldnt even wipe it off? Nice business . Ill be sure to tell everyone that I know about this experience and make sure that they dont patron this dump of an establishment!
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myrasays
I was there for a total of 3.5 hours. On hour 2 I inquired when my vehicle would be ready. By this point, I had visited the Tijuana Flats & Cracker Barrel next door for over an hour. My inquiry was met by Darlene (or Debbie, I cant remember her name, its been a few months. Blonde, mullet-style haircut, shorter) "Well I told you to go to lunch didnt I?" I was beyond frustrated. I looked at her like she had a third limb. So I waited - not much else I could do. I had also asked for the code to be read from the computer in my car - they didnt have an answer for me (it happens - they just dont have the capability to do what a true service repair shop does) and they offered a tire rotation. I agreed to the tire rotation, only now Ive been stuck with an unbalanced tire with a severe wobble at speeds above 50mph (I drive the interstate daily). I will not be returning to this location. Piss-poor attitude by the repairmen, the reception and even poorer quality work.
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Darius Sanders
If the was a no star thats what they would have got...trying to get my work truck serviced and they dont seem compitent enough to even put an order in sat here for 2 hours before they even put the information in after I was told it would only take 1 hour...Once they finally got the work order in they ordered the wrong parts. Got here at 8:30 a.m. time now is 12:37 and they still havent received the part they need; this was a simple break change shouldnt take over 4 hours for it to be complete. This pep boys located on cortez road has to be one of the worst ive ever been to they will never receive my business again; niether my company vehicle or my personal. Pretty sure I could have done this in a fraction of the time and this is what we get for relying on the "professionals".
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Vanessa Rampone
I will never bring a vehicle here ever again. I have wasted hundreds of dollars and kept going back until recently when I needed a window repair. I was charged over $120 just for a diagnosis and then a few days later we called for a price because I just couldnt believe how much I had just paid and was told it was only $40. The actual repair quote was over $400 with the part alone being over $100. The part anywhere online is half that price. This place is a complete ripoff. Car repairs are expensive enough as is without a store charging people whatever they feel like on any given day.I am so disappointed and feel like I was robbed. They are taking advantage of people and I hope that not all the pepboys locations are run this way.