Address: | 236 Hatteras Ave, Clermont, FL 34711, USA |
Phone: | +1 352-243-7088 |
Site: | kalosflorida.com |
Rating: | 4.9 |
Working: | 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 7AM–10PM 8AM–10PM 8AM–10PM |
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Paul Patin
I emailed Kalos on a Sunday asking if they could give me an "estimate" on what it might cost to replace the top panel of my 24 year old garage door not really expecting a response anytime soon. Early Monday morning I received an email saying they would like to come out and look at the issue and give a quote. I had that Friday off and we set an appointment for 8am. Steve showed up about 5 minutes early which never happens these days. He gave me my options and because a panel would not be able to be found (I did my research and I could not find any myself) we decided on doing a better repair than I had done. I asked when we could do that, fearing Id have to wait until I had another day off, and he said he would do it right now. I was pleased but after an hour, it looked like we were not going to have success and I made the decision to order a whole new door. I got a reasonable quote (had done earlier research) and asked when the new door could be ordered and installed. To my amazement, Steve said he could have it done today. We shook hands and he tore down my old door, packed it up in his truck and headed out to get the new door. An hour and half later he was back with an assistant and the door was fully installed and calibrated to my opener in about 3 hours or so. He wrote up the bill and it was exactly what he said. Steve showed great knowledge and great customer service. There was never a time that he pressured me into something else. Im a customer service manager and I know what GREAT service should be. We talked about a couple more projects I want done at the beginning of the year (AC replacement - Water Heater replacement) and because of Steve, Kalos Services will be my first call and probably only call Ill make to have these other major upgrade projects done. I am very happy with my interaction with Kalos Services and enjoy the fact that they are local to my area. I highly recommend Kalos Services to anyone who needs prompt quality service. November 24, 2016 I just had my AC/Furnace system replaced by Kalos Services. This is the second time I have used them and expected the same level of quality customer service and craftsmanship that they provided when they replaced a garage door for me. I did not think it was possible but my 2nd experience with Kalos exceeded my first. Sean, the person who came and gave me a quote, laid out all my options without any hint of sales pressure. He was right on time for my appointment and even came back later in the day at my request for some final “negotiating”. We settled on a price that worked for both of us and set a date for installation that was only 4 days away. Grant and Jeff arrived on time for the installation. Those two gentleman went way above and beyond what I expected AC installers to do. They pulled my old AC concrete pad out as quoted but took the time and effort to help me dig up an old palm bush to put the old pad in a place I could use later. I did not have to ask them, they just stepped in and helped and did so with smiles on their faces. The whole day they acted professionally and put up with answering questions from me. They were easy to speak with and I was extremely impressed with their craftsmanship in building the new base and duct work for the air handler they installed. I whole heartily recommend Kalos Services for AC work. Kalos will be my first and only call I’ll make if I need any more of the type of services they provide. I’m a Customer Service manager and the “Kalos way” is the type of service I try to provide to my customers and the way all companies should treat their clients.
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Roy Okonkwo
I am very, very pleased with the work Mr. Nathan, the Lead Electrician of Kalos Services did for me. The work was the replacement of two ceiling fans and two light fixtures in my house. Mr Nathan and his assistant (I think his name is Andrea) did an excellent work. The installations of the ceiling fans and light fixtures were done very professionally, quickly and neatly. My wife shouted with delight when she came back and saw the good work. Now, let me talk a little bit about Mr Nathan and Mr Andrea who did the job. They are very patient and smart gentlemen. I observed that when they were trying to take down the bad ceiling fan in the family room. It was really a challenge, but they came up with solutions that led to a successful dismantling of the bad fan without damaging the ceiling. I was really impressed with how they carefully installed the fans and light fixtures. Mr. Nathan loves his job and loves helping people. I can sense in my spirit that he is godly man. Mr Nathan and Mr Andrea are friendly and humble guys. May God bless them. Kalos officers keep to their promises. Mr Nathan came back a couple of days later, as he promised, to fix the cover of the light fixtures (they were broken in the cartons when I bought them). The work was neatly, professionally and quickly done. The cost was very reasonable. I do wholeheartedly recommend Kalos Services, Inc. to anybody who wants a very good job done for him or her. God bless Kalos services and its team.
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Denis Lalonde
I have been working with Kalos Services for quite a while since I needed a mini split unit in my enclosed lanai.Since my lanai was enclosed but coded a 3 instead of a 4 I was required to raise my lanai floor and tile it to bring it up to code. I was not going to do that because of the extra expense. I found out about a product that could be applied to the existing floor that was approved by The Villages. I contacted my salesman and discussed it with him. Technician Jesse Claerbout began searching and submitted several products to the county for approval. After several samples a product was approved to apply to my lanai floor. within a few days Jesse called setup an appointment gave me a quote and a 1 week lead to install and apply the coating to the floor. A permit was issued by the county and a contract was signed. Monday morning both Jessie and another technician arrived and began installing the unit and running all the electrical wiring necessary. Once the unit was up and running they proceeded to apply the coating to the floor. I had also requested them to service my home air conditioning while they were on site. The work was completed professionally and on time. I was so impressed with both technicians that I signed an agreement with Kalos to service the mini split, my home air conditioning and also a new service they provide dryer vent cleaning. I highly recommend Kalos Services. Denis Lalonde The Villages Florida
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Ram Intruder
Excellent service. Last week my home A/C fail, was around 95 deg outside here in Fl. was a Sunday and I knew will be difficult, if not impossible to get a repair person to come and check the unit. I have called different companies and private repairmen before, all of them left me with an uneasy feeling; like they werent doing all they could on the visit to take care of the problems. They fix it but, marginal. Since my A/C unit is all after a conversation with my spouse we decide it was better to replace the whole unit. I made the app and they came the next day for the estimate (free), Dan and his trainee, after listen to my problem quickly check the unit, took them about 1 min to figure out there was an old filter stuck in the main unit blocking the air flow. I replace my filters monthly but that one must have been there before I came to live here. Now the unit is working a whole lot better. I still going to replace the whole unit since Dan also provide me with an estimate (free). At the end of the day my A/C was working very good and not a penny spend. Kalos Service INC is the people to go to when your A/C fails. Additionally my daughter also has to replace the outside unit, Kalos did it at a good price and excellent quality work.