Address: | 3900 S Cleveland Ave, Fort Myers, FL 33901, USA |
Phone: | +1 239-634-1000 |
Site: | completelocksmith.us |
Rating: | 5 |
Working: | Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Open 24 hours Closed |
PR
Productive Citizen
Called to get a technician to come out and help with a couple company trucks. You know a new lock, a couple keys etc. The guy answering the phone sounded like he was driving so I guess he didnt retain any info I gave him. He assured me that what I needed done he could do no problem on site. He said he would come out the next day so I gave him my cell number that way he can give me a heads up before he gets there. It has been a couple days might I add. He gets the address and all contact info but he never calls or show up. Im a big fan of keeping your word especially to a potential customer. In my line of work customer service is everything. That being said I give one star because if you cant do something as simple as keep your word or update me with your change of plans that shows me a lot about your character. So I dont need to see how well you do the job because clearly your word means nothing. Im sorry but just call me "old fashioned."
WI
Will Mora
Complete Locksmith did a great job. As a business owner, I can appreciate their customer service and attentiveness to the situation. I locked my keys in my truck while on a site visit and had to be at a meeting within the hour, I called Carlos at Complete Locksmith, and he came right now. He open my door, made me a copy of my key all on site and within 10 min, because of him I was able to make my meeting on time. I would recommend this company to all my clients, friends and family. Thank you Carlos and Complete Locksmith on saving my time and work day!!
TR
Trevor Bell
Seriously, best service in the entire area. After losing the only set of keys I have, I called several "24/7" locksmiths late last night only to be greated with an answering machine or a grumpy secretary telling me they couldnt make my key. Carlos, most likely awoken from a sound sleep, answered my call and told me he would be here in the morning to fix the problem with a much more reasonable price. Well morning came and Carlos delivered! I now have a new set of keys and a spare that work perfectly. Thanks again Carlos!
MI
Michael Gleason
the best locksmith ever. so caring, nice, goes above and beyond. here is our story.. we got stuck at publix and the car key broke off in the door.. he knew it wouldnt last long after he got it started because the car had security issues and he had to get another key. he came to my house the next morning and got us a more expensive key and didnt even charge us for it. this is the best company around. would never recommend anybody else. anyone else would have just said the car was fixed when they got it started
AS
Ashley Novak
I couldnt have asked for a better experience. I called him late in the evening and he was at my place within the hour. The whole lock changing process took less than 30 minutes. Every question I asked he was able to answer and after he was finished I felt like I had my safety back ! Being a single woman Im hesitant to have anyone come to my house, let alone at night, but he was nothing but professional and I would recommend to anyone!
RO
Robert J Thomas
Carlos did a great job of programming my automotive keys. Even though he didnt anticipate having to fix my current key, he adjusted and didnt miss a beat. He provided a spare key for me and programmed it as well. He was kind, courteous and did his job in a timely manner. He has a good sense of humor and really good prices as well! I believe I will be a patron of his for years to come. I would recommend him to all of Southwest Florida.
ME
Melixsa Tres
My husband needed a new key for his car. We tried to use the Walmart machine but the key was faulty. We called Complete and Mr. Carlos came right way (with in 30 minutes) and made my husband a new key. He was very polite, knowledgeable and the price was very reasonable. Ive entered his number in all my childrens cell phones so that they do not call anyone else with key issues. I highly recommend this company! Thanks Carlos!
NI
Nikki Knoblauch
So happy to do business with complete Locksmith, very friendly and reliable. I called two other locksmiths companys before calling this place and both were very rude and told me they were too busy to help, I called complete locksmith told them my sistuation and they were here in an hour to help! I strongly advise to use them in you time of need.
NI
Niki Diaz
I had an excellent experience. I was at night alone with my child and found out that I lost my key. Carlos was in in 20 minutes or less. He did a great job very quickly and even had encouraging words for me. Price was extremely reasonable and I am very thankful. It was a very difficult situation and I called the right person. I am very pleased.
BR
brandon Saballos
Definitely one of the best experiences Ive had. Lost my key and I needed a replacement bad. I tried getting other inputs but all the other locksmiths were charging prices out of this world. He helped me get the most reasonable price and beyond. If I am ever in trouble again I know who to call. I recommend complete locksmith to anybody!
DE
Debbie Spade
Carlos from Complete Locksmith is worthy of all the positive feedback on his services. He not only arrived quickly, he showed me how to secure my doors , and then charged less than his service fee, and then only because I insisted on paying him something! Very nice, I will never use any other locksmith. Call with confidence !
KE
Ken Ossowicz
I like to support Cape Coral small businesses, so I called Carlos for some lock work at my Cape Coral home. He arrived on time for his appointment, performed professional and efficient work, and was very friendly. He even offered some home security tips before he left. Very fair pricing too. Definitely give Carlos a call.
CA
Carmen Cruz
Excellent service! The professionalism and knowledge exceeded my expectations. I only called to program the key for my SUV and learned about the other services that they offer. Need a key, no problem, need to fix a lock no problem, need it now like I said before NO PROBLEM! Complete Locksmith is there for the rescue.
RA
Raven Stivers
Absolutely terrible! I dont do very many reviews, but this experience has earned it. I was told that they would arrive by 9:45-10. No one showed up (or even bothered to call and say they were going to be late) until 11:15. It is now almost 12:30 and Im still waiting for my key! Im VERY dissatisfied with this company.
AM
Amy Devenny
I am very pleased with the service I received from Complete Locksmith. I locked my keys in my car at night and within 20 minutes I was safely back in my car. I also hired Carlos to program keys for my car. Fast service and great pricing. Id definitely recommend Complete Locksmith to my friends and family.
JI
JiAnGrEth
I highly recommend this company to anyone with locksmith needs. Carlos did an outstanding job with whatever I needed to be done. He is very professional and quick, knowledgeable and also very sweet and friendly guy. He makes the whole experience easy, fast and uncomplicated. 5 stars+++
JA
James Guglielmo
I stopped in today to get a key for my 2004 lexus gx470. The dealership wanted 200 dollars and at complete locksmith was 60. Carlos the owner was amazing with great customer service. They also had me in and out in 5 min. What an amazing family owned locksmith. I will be back.