Address: | 11657 Central Pkwy #404, Jacksonville, FL 32224, USA |
Phone: | +1 904-997-1707 |
Site: | maiouigourmet.com |
Rating: | 4.6 |
Working: | 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM 8AM–6PM Closed Closed |
MA
MARILYN ECHEVARRIA
I will give you my honest review. My wedding was on 10/23. I will say, the FOOD was the most important thing to me for our special day. I spent so much money into this and I did my research for catering companies around Jacksonville. From day 1, Mai Oui felt like the right choice, they were very nice, they listened to my wants and Freda was amazingly helpful. Great to work with. I seriously felt like my day would go perfect having them as my caterer. WRONG. I was told all tables would be set with the plates, napkins. I was told the guests would be offered food by having the staff walk to them with the food. I was told the food i paid for would be enough for 55 guests. I even increased the main dish (chicken and waffles) to ensure we have enough food. Well, the day comes, and when i arrive to reception, i see no plates in the tables,(i was told to hand over the plates knives and forks i bought to caterer once they are prepping the venue, which we did) i see guests standing at the bar area asking for food not sure, but my sweetheart table had no plates, nothing. We sit down, and we were not offered food until like more than 5 minutes after. One of my guests came over to my table to hug me and she noticed i had no food, i told her i was waiting to be served, she was livid. She complained to staff and they brought me food. One of the plates was a plain waffle, because apparently they had run out of chicken. Yes, i never got to eat chicken and waffles. I was so disappointed. The rest of the food was great, but service was terrible. Some of my guests left hungry, and even told me day after wedding that the staff skipped their table and only served them once. I had a friend that ate 5 times of the same food, and others only ate once. I was told each guest had 3 servings per menu items to ensure they get to all eat, well that wasnt the case. By 1PM half of my guest had left because they had to go eat. I am mad, of course, because i made myself very clear before booking them, that i wanted enough FOOD for everyone. The staff was clueless on how to serve my people, they were just handing food to whoever was standing in front of them. Others were just sitting at their tables waiting for food. I have had to apologize to every guest that comments on the lack of food. I am embarrassed. Sadly i didnt have a great experience. 3 stars. Because the food was delicious. The watermelon sangria was amazing. Karen was super sweet. The service on the day of, not so much.
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Bobbi Denmark
I want to thank Mai Oui for the outstanding job on our daughters brunch reception. Karen was great to work with and Chef Roger did an amazing job on the food. I received so many great comments on how wonderful the food taste especially the cheese grits. Everything from the sausage gravy, ham, bacon egg & cheese casserole, loaded home fries and fruit was delicious. The presentation was very nice and the service was wonderful. Mai Oui went above and beyond for us and we are so thankful that they were part of our daughter and son-in-laws special day. Thank you again!!
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Sharon Caldwell
Thank you Mai Oui! Our wedding guests are still raving about your amazing food, and creative menu. You made every step of the planning so effortless for us .. from the tastings right through the wedding day, we were so confident that you had every detail handled. The entire staff is top notch, from the planners and cooks who came up with such an amazing and unique menu, to the servers who were so polite and friendly to our guests. I cant say enough good things- highly recommend for any special occasion!!
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Diane Rose
We have been using Maui Oui for over 11 years for our companys Christmas Party as well as any family celebration. Our guests love the food and always compliment the staff on making everyone feel welcome. Karen and her team always develop a creative menu that suits the occasion! They take all the work out of hosting! With Maui Oui you will truly enjoy your event along with your guests!
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Alicia Smith
I would recommend Mai Oui for anyone interested in catering needs from weddings to corporate events. The staff is extremely professional and a pleasure to work with. The food is also excellent!
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Jimmi Mitchell
Great food