Address: | 5390 FL-33, Lakeland, FL 33805, USA |
Phone: | +1 863-604-9563 |
Site: | eliteworldgymnastics.com |
Rating: | 4.3 |
Working: | 3:30–9PM 10AM–9PM 3:30–9PM 3:30–9PM 3:30–9PM 10AM–8PM Closed |
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Mary Anne Howell
I am beyond disappointed with this gymnastics. They are very rude, unprofessional and immature. When I wanted to clarify about the different price they charged for the competition, I was un friended that night from the coachs FB. Not that I care but they did not even bothered to talk to me and explain. I showed the evidence and have talked to them in a nice way, how come the competition price they told us was different from the actual competition price I saw on the net. I asked the coach what will happen to the difference in the fees. Where is it going? She was rude and immature. She did not talked to me but instead blocked me at facebook? for what? for asking in a nice way how come we were not told about the charges? She could have talked to me but instead, I was not included in the group message they send to parents in response to my concerns about the overpriced competition fees. This is shady and unprofessional way to treat a customer who had been there for 3 years. I always pay on time and I trusted them. This is what they do when parents have concerns. Ive never seen this kind of rudeness. I will understand if I threw a fit or yelled at them but I did not. I was very reasonable when I asked them because I want clarifications. When I got home, I was surprised that I got blocked from fb and other moms told me I was not included in the group message. This is not the right way to handle customer concerns. I am not an argumentative person that is why I was shocked.
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Elissa Hermes
My daughter has been at Elite World for 4 years and has been on the T&T competitive team for all 4 years. She has been on the T&T and Gymnastics competitive team for the last 2 years at Elite World. She loves all of her coaches, staff, athletes that she sees at the gym on a daily basis. My husband & I have never had an issue with any aspect of the gym- staff, parents, athletes & coaches. We have always had clear communication in person or via email with the coaches in regards to her gym schedule, and competition information (schedules, fees, leotards, warm-ups, and competition hair style). The coaches and staff have always answered any question or concern that we have ever had. We are beyond satisfied with our Elite World Gymnastics Family.
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H Callaway
My daughter has been an athlete here for 5 years this month! She is an elite athlete and would not be at this level without the knowledge and care of the coaches. Gymnastics is a tough physical and mental sports. She is at gym every day, and has good days and bad. I cant recommend a better gym in the area!!
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zol trac
Horrible experience. Rude office staff. Not customer service oriented by any measure. Cancels teams, refuses refunds for merchandise that is not delivered. Avoid this gym at all costs.
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ana Renee
Coaches and Staff were super nice, tonight was our first night and it almost felt as if we had been there forever! You should definitely try this place out--they are amazing
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SueEllen Curl
My daughter loves being taught by the coaches here. You can see the love and passion for the sport and each kid in the way they coach.
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Mary Berdis
Best gym around - awesome coaches who promote positive attitudes and strong work ethics all while having fun!!!
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Living Smart
Very Professional Coaches, friendly stuff who really care for children. Feels like one big family
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Rob Herrera
Awesome coaches, staff and kids. Highly recommended.
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prettyellow holzhauser
Its hard but gymnastics is not an easy sport