Address: | 1635 N Dale Mabry Hwy, Lutz, FL 33548, USA |
Phone: | +1 813-949-0665 |
Site: | autorepairlutzfl.com |
Rating: | 4.4 |
Working: | 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM 7:30AM–5PM Closed Closed |
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GREG Stumbo
Had the opportunity to visit this location due to my daughters car had an issue. She called and set up an appointment and they did fix her car, Problem is the cost. It appears that all parts 4 spark plugs (dealer cost 3.49 sale price 8.98)and plug wires (Dealer cost 39.00 life time warranty sale price 94.23) purchased at a local part store were marked up over 100%, at a labor rate of 89.00 per hour plus the cost of 89.00 to be hooked up on an analyzer. While I understand the cost of running a business, taking advantage of customer (much less a 24 year old female) is not what keeps me in business. I was very disappointed when I called to try to get this corrected the owner wouldnt even let me talk, just got excuses. Bottom line another garage quoted the same work doing the exact same thing nearly 100.00 less. (Car Specialist 165.91 vs Sun-Mark 295.23 minus a whopping 20.00 off parts). 4 plugs and a set of wire costing nearly 300.00 for a 4 cly Toyota sure is a bit excessive. Should have fixed it myself for 75.00. Although the work was good the cost in my opinion was out of line. Oh yea forgot the call she received about black chunky stuff in her Transmission fluid, when I asked about this in person the fluid was dirty but no signs of black chunky or metal on the dip stick. a suggestion was I should get it changed before long. My bill was paid in full before I left and before reviewing the actual cost of what it should have been. I can not recommend this shop unless you watch very closely, and stay on top of the recommendations they offer you.
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Anonymous User
i live in spring hill and was leary to drive to lutz to get my car fixed but after i went the first time ill be back again the customer service was friendly and polite they treated me fairly and fixed my car right the first time i have since reccommended them to all my family and will be down shortly for an oil change!
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Kelly Rivera
I have had nothing but great experiences here. I took my car to two other shops that both told me I need a new alternator. After having it towed to sun marks turns out I just needed a new battery. Since then I have always taken make car to them! They do an awesome job, are very reliable and overall great experience!
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Barney Martin
Been going to Mark for years. He is the only one I trust to repair any of my vehicles, foreign or domestic. He is upfront about costs and has always gone the extra mile to make sure everything is fixed correctly. His prices are far lower than other shops and he stands by his work everytime.
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Philip Mayer
Honest and friendly. Owner is on premise and took time to explain things to me. Also, the shop was quick each of the three times I have taken my car there.
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Anonymous User
Super friendly and very helpful staff. Very knowledgeable and honest and would recommend Sun-Mark auto to anyone...
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Abdulaziz Altamimi
Very good and honest man. I was driving from New York and had to repair my car. He told exactly what I need fix.
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Tajhah Kittling
Fast and super friendly.. i only needed an inspection but they were wonderful about it.
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Brian M Fusco
Honest and fair shop. Give them a try, youll be glad you did.
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Luke Steinkopf
Fast service, fair price, friendly staff! Definitely recommend!
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Jill Presley
Friendly, fair and honest