Address: | 377 Alhambra Cir, Miami, FL 33134, USA |
Phone: | +1 305-446-4433 |
Site: | lorrainetravel.com |
Rating: | 4.3 |
Working: | 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM 9AM–6PM Closed Closed |
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Carina Massa
I just returned from a trip of a lifetime in Argentina, booked by Lorraine Travel. This agency is a true veteran in the travel business, and offers priceless customer service and guidance in booking both leisure/corporate travel. With so many online booking sites, it is easy to make the mistake of not using a travel agency. I am so glad I made the right choice! Lorraine Travels agents created an amazing itinerary through several cities in Argentina. Not only did they provide recommendations related to areas of interest, they assisted in booking flights and hotel reservations. They have great relationships with luxury hotels which allows customers to receive perks unavailable when booking directly through hotel or other online booking sites. I am already looking into booking my next trip with this agency! They ensure that my well-earned vacation time is put to the best use!
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Carlos Castillo
I have booked several trips through Lorraine Travel and have never been disappointed with the value and memories the travel experiences have provided. We recently celebrated our 30th wedding anniversary and wanted to do something special. Both Greg and Angelica listened to what we wanted and helped us arrange an excellent getaway in Punta Cana at an exclusive resort that exceeded all our expectations. They also arranged for unexpected perks such as a welcome basket with champagne and other goodies. They have helped prove that there is no substitute for getting informed advice from travel professionals who listen to what you want and help you design travel and experiences that are right for you.
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Cory Kravit
Richie Massa was incompetent. DO NOT BOOK WITH HIM. My three year old could have done a better job. He told us we were paid in full and when we arrived at the hotel additional money was demanded because he incompetently booked our reservation. It was embarrassing and stressful in front of our friends and family. Not only that but he misrepresented that he was educated about the resort and its rooms and the room he booked for us was not what we asked for. It was a total disaster. He then promised a refund that never came. Govern yourself accordingly if you gamble with Richie Massa.
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Jay Nelson
I have been reserving luxury hotels with Greg at Lorraine Travel for several years and have been very happy with their service and "perks". Recently, I booked a European land and cruise vacation with them. Lucy Alas, their cruise specialist, did an excellent job of coordinating everything for me and patiently answered my many questions along the way. Highly recommended!!
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Betty Llorente
I used them in planning my trip to Europe. They recommended amazing hotels. They were also instrumental in finding me the cruise that fit my trip schedule. The service that both Angelica and Lionel provided was more than five stars. I dont know why I had not ever used them before, but I will be using them from now on any trip I plan.